Difference between revisions of "Installing Platinum Mobile"

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* On Google Play, click {{Button|Install}}.
 
* On Google Play, click {{Button|Install}}.
 
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== Registering the App ==
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To use Platinum Mobile you must register the app with Catalyst. This is done automatically when you log in to Platinum Mobile for the first time.
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== Troubleshooting ==
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{{Warning|text=Please do not use Android's {{Button|Clear data}} option in the settings for Platinum Mobile. This will delete everything stored within the app, including any data that has not yet been uploaded to Platinum (such as images, activities, e.t.c.). It will also re-register the app and use an extra licence each time {{Button|Clear data}} is pressed.}}
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If you experience any Problems with Platinum Mobile, please {{SupportContact}}.
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Android is a trademark of Google Inc.
 
Android is a trademark of Google Inc.

Revision as of 10:20, 9 June 2015

Platinum-mobile.png

"Platinum Mobile" is a secure mobile application designed to collect data for your mainstream Platinum. Currently available for:

  • Android™ devices running Android 4.1 "Jelly Bean" or newer.

Platinum Mobile is now available to download on Google Play™.

Installing the App

Download Platinum Mobile on Google Play
  • Navigate to this page on your Android device and click the icon to the left.
  • On Google Play, click [Install].

Registering the App

To use Platinum Mobile you must register the app with Catalyst. This is done automatically when you log in to Platinum Mobile for the first time.

Troubleshooting

Please do not use Android's [Clear data] option in the settings for Platinum Mobile. This will delete everything stored within the app, including any data that has not yet been uploaded to Platinum (such as images, activities, e.t.c.). It will also re-register the app and use an extra licence each time [Clear data] is pressed.

If you experience any Problems with Platinum Mobile, please Contact your Platinum dealer or our support team on 0116 230 1500 or by using our website support contact page.


Android is a trademark of Google Inc.

Google Play is a trademark of Google Inc.