Difference between revisions of "Articles"

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== Knowledge Base ==
 
== Knowledge Base ==
 
Articles in {{Red|Red}} have yet to be written, articles in {{Blue|Blue}} have already been written and their entry here can be removed.
 
Articles in {{Red|Red}} have yet to be written, articles in {{Blue|Blue}} have already been written and their entry here can be removed.
 +
* [[Special:Wantedpages|Empty Pages]]
  
== LEGEND ==
+
=== Title Suggestion ===
* -#- = Added to KB Links
+
When an article name is entered here, you must tag the line with todays date - this date must NOT be changed (this allows us to see how long an article has been waiting to be completed).
* -%- = Written and ready
+
* The article should sit in this section until it has been approved, it is then moved the 'Title Confirmed' section below, before allocation.
* [[Special:Wantedpages|Empty Pages]]
+
* {{DataValue|04/02/2015}} - [[How do I Deal With an Annual Subscription Invoice?]] - TL
  
=== Unassigned\On Hold ===
+
=== Title Confirmed ===
* [[How can I Hide Customers/Suppliers from the Account Search?]] - CWA Hold
+
* {{DataValue|04/02/2015}} - [[How do I Deal with an Early Return from Maternity\Paternity Leave?]] - RG - CWA OK
* [[Why are Customers Missing when I Search for them?]] - CWA Hold
+
* {{DataValue|04/02/2015}} - [[How do I Change the Prices on a Group of Stock Codes?]] - RG (Pri + cost change)-CWA OK
* [[Why are Suppliers Missing when I Search for them?]] - CWA Hold
+
* {{DataValue|04/02/2015}} - [[How do I Create, Sell & Manage a Service Plan?]] - RH - CWA OK
 +
* {{DataValue|04/02/2015}} - [[How can I Display an Account Summary Screen?]] - RH - CWA OK (there are a few of these..)
 +
* {{DataValue|04/02/2015}} - [[How can I Print to PDF Remotely?]] - KR - RH - CWA OK
 +
* {{DataValue|04/02/2015}} - [[How do I Deal with Fixed Asset Disposals?]] TL - CWA OK
 +
* {{DataValue|04/02/2015}} - [[Using the Inter Company Transfer Option]] TL - CWA OK
 +
* {{DataValue|04/02/2015}} - [[How do I Start Platinum with a Specific Module or Menu?]] - SJ - CWA OK
  
=== In Progress ===
+
==== RG ====
* [[How do I Edit my Vehicle Health Check sheet?]] - RH - CWA OK
+
* {{DataValue|04/02/2015}} - [[How do I Make my PC Print to a Different Printer to Others?]] - RG (Changing term spec alts)
* [[How do I Copy Account Pricing from a Customer to Another?]] - RG - CWA OK
+
* {{DataValue|04/02/2015}} - [[Opening a Platinum Exported File in Excel]] - RG
 +
* {{DataValue|04/02/2015}} - [[How can I Check that my Retention Centre Isn't Sending too Many Messages to the Same Customer?]] - RG
 +
* {{DataValue|04/02/2015}} - [[How do I Change my Vehicle Type?]] -RG (to be related to "Why does the Format of my Vehicle Heath Check Change?"
 +
* {{DataValue|04/02/2015}} - [[How do I Copy Account Pricing from a Customer to Another?]] - RG - CWA OK
  
=== Title confirmed ===
 
* [[How do I Deal with an Early Return from Maternity\Paternity Leave?]] - RG - CWA OK
 
* [[How do I Change the Prices on a Group of Stock Codes?]] - RG (Pri + cost change)-CWA OK
 
* [[How do I Create, Sell & Manage a Service Plan?]] - RH - CWA OK
 
* [[How can I Display an Account Summary Screen?]] - RH - CWA OK (there are a few of these..)
 
* [[How can I Print to PDF Remotely?]] - KR - RH - CWA OK
 
* [[How can I Upload Information only to my Website?]] -RH - Awaiting Mantis Task#[http://mantis.catalyst/mantis/view.php?id=6024 6024] - CWA OK
 
  
* [[How do I Deal with Fixed Asset Disposals?]] TL - CWA OK
+
==== RH ====
* [[Using the Inter Company Transfer Option]] TL - CWA OK
+
* {{DataValue|04/02/2015}} - [[How do I Edit my Vehicle Health Check sheet?]] - RH - CWA OK
  
* [[How do I Start Platinum with a Specific Module or Menu?]] - SJ - CWA OK
 
  
=== Assigned & Awaiting Title Confirmation ===
+
==== TL ====
==== New Titles ====
 
  
[[Why do Items on Entry Screens Show in a Different Colour?]] - JAM - CWA OK
 
  
===== RG =====
+
==== KR ====
* [[How do I Make my PC Print to a Different Printer to Others?]] - RG (Changing term spec alts)
 
* [[Opening a Platinum Exported File in Excel]] - RG
 
* [[How can I Check that my Retention Centre Isn't Sending too Many Messages to the Same Customer?]] - RG
 
* [[How do I Change my Vehicle Type?]] -RG (to be related to "Why does the Format of my Vehicle Heath Check Change?"
 
===== RH =====
 
  
  
===== TL =====
+
==== NS ====
* [[How do I Deal With an Annual Subscription Invoice?]] - TL
 
  
===== KR =====
 
  
===== NS =====
+
=== On Hold ===
 +
==== Waiting for Mantis ====
 +
* {{DataValue|#0006024}} - [[How can I Upload Information only to my Website?]] - CWA OK

Revision as of 11:05, 4 February 2015

Use this page to add articles.

  • Login to the Knowledge Base and press the [edit] button, add your page name to the list below (order does not matter) in between [[<your page name>]] below.
  • Save the page.
  • Click on the Red link you have created to start creating your page.
  • Follow the rules outlined in the [guide] for how to write your article.

Remember: What you write here becomes live the moment you press [Save]...

Knowledge Base

Articles in Red have yet to be written, articles in Blue have already been written and their entry here can be removed.

Title Suggestion

When an article name is entered here, you must tag the line with todays date - this date must NOT be changed (this allows us to see how long an article has been waiting to be completed).

Title Confirmed

RG


RH


TL

KR

NS

On Hold

Waiting for Mantis