Difference between revisions of "How do I Create a New Status?"

From Catalyst
Jump to: navigation, search
(New page: {{Review}} == Summary == The following article explains how to create/amend a code for a new job status to allow you to allocate this to a Logistics Ticket. == Details == *Go to "Logisti...)
 
Line 1: Line 1:
{{Review}}
 
 
 
== Summary ==
 
== Summary ==
 
The following article explains how to create/amend a code for a new job status to allow you to allocate this to a Logistics Ticket.
 
The following article explains how to create/amend a code for a new job status to allow you to allocate this to a Logistics Ticket.
  
 
== Details ==
 
== Details ==
*Go to "Logistics Management" -> "Maintenance Options" -> "Add or Edit Ticket Statuses"
+
* Go to "Logistics Management" -> "Maintenance Options" -> "Add or Edit Ticket Statuses".
*Click {{Button|Add}}
+
* Click {{Button|Add}}.
*In the {{DataPrompt|Ticket Status}} field and enter a Status code and press {{KeyPress|Enter}}. E.G. COM
+
* In the {{DataPrompt|Ticket Status}} field, enter a Status code and press {{KeyPress|Enter}}, for example, COM.
*Enter a description for the status in the {{DataPrompt|Description}} field and press {{KeyPress|Enter}} E.G. Completed
+
* Enter a description for the status in the {{DataPrompt|Description}} field and press {{KeyPress|Enter}}, for example, Completed.
*Press {{KeyPress|Esc}} or Click {{Button|Done}} and click {{Button|Accept}}
+
* Press {{KeyPress|Esc}} or click {{Button|Done}} and click {{Button|Accept}}.
  
 
== See also ==
 
== See also ==

Revision as of 07:56, 2 September 2009

Summary

The following article explains how to create/amend a code for a new job status to allow you to allocate this to a Logistics Ticket.

Details

  • Go to "Logistics Management" -> "Maintenance Options" -> "Add or Edit Ticket Statuses".
  • Click [Add].
  • In the "Ticket Status" field, enter a Status code and press <Enter>, for example, COM.
  • Enter a description for the status in the "Description" field and press <Enter>, for example, Completed.
  • Press <Esc> or click [Done] and click [Accept].

See also


Feedback
Thank you for using our Knowledge Base, we value your feedback. Did you find this article useful? 'Yes' or 'No'
Keywords AND Misspellings
Creating, Status, Statuses