Difference between revisions of "How Do I Change my Platinum Password?"
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== Summary == | == Summary == | ||
This article explains how to change a Platinum Password. | This article explains how to change a Platinum Password. | ||
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== More Information == | == More Information == | ||
{{Tip|Platinum passwords are case sensitive and you will need to use a combination of characters, numbers and symbols in order to get a score high enough. Repeating characters will lower the score.}} | {{Tip|Platinum passwords are case sensitive and you will need to use a combination of characters, numbers and symbols in order to get a score high enough. Repeating characters will lower the score.}} | ||
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* [[How do I set up a New User?]] | * [[How do I set up a New User?]] | ||
− | {{KB_Tags| | + | {{KB_Tags|password, change, login}} |
{{FAQ}}{{ZN_Admin}} | {{FAQ}}{{ZN_Admin}} | ||
− | {{KB_Ref|RP71 | + | {{KB_Ref|GR46, RP71}} |
Revision as of 12:14, 21 December 2018
Summary
This article explains how to change a Platinum Password.
More Information
Platinum passwords are case sensitive and you will need to use a combination of characters, numbers and symbols in order to get a score high enough. Repeating characters will lower the score. |
The password must contain a maximum of 8 characters. |
About Platinum
This method requires you to know the existing Platinum password and is intended for users to be able to change their own password.
Go to " Help About Platinum" and select the [Login] tab.
- Select [Set new Platinum Password].
- For "Old password" enter the existing password.
- For "Password" enter the new password for the user (Remember that passwords are case-sensitive).
- For "Confirm" enter the new password again.
- Select [Done] and [Accept] to finalise the change.
System Administrator
This method does not require you to know the existing Platinum password but you must have system administrator rights.
Go to " Reports & Settings Maintenance Options System Administrator Add or Edit Users".
- Enter the name of the user for whom you wish to change the Password and select [Search].
- Select the user to edit by pressing [Edit].
- For "Password" enter the new password for the user (Remember that passwords are case-sensitive).
- For "Confirm" enter the new password again.
- Select [Done] and [Accept] to finalise the change.
The date a password was last changed can be found by scrolling right on the " Add or Edit Users" list. |
See also
GR46, RP71