Difference between revisions of "Articles"

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(Title Suggestion)
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* {{DataValue|08/03/2018}} - [[How do I Deal with Betterment?]] - NS - CWA OK - add the detail in the article & bear in mind that it canbe applied to warranty as well.
 
* {{DataValue|08/03/2018}} - [[How do I Deal with Betterment?]] - NS - CWA OK - add the detail in the article & bear in mind that it canbe applied to warranty as well.
* {{DataValue|09/03/2018}} - [[How do I Deal with Duplicate Accounts?]] - NS - CWA OK - As the process is the same for both customers and suppliers, the title doesn't need it, but add keywords and mention that it is the same process for both.
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* {{DataValue|09/03/2018}} - [[How do I Deal with Duplicate Accounts?]] - NS - CWA OK - As the process is the same for both customers and suppliers, the title doesn't need it, but add keywords and mention that it is the same process for both. **We already have an article for this with duplicate in the search words: https://www.catalyst-uk-support.com/kb/index.php?title=How_do_I_Supersede_an_Account%3F
 
* {{DataValue|09/03/2018}} - [[How do I Amend my Aged Periods?]] - KK - CWA OK - As above, the process is almost identical so keep the article title simple and add keywords.
 
* {{DataValue|09/03/2018}} - [[How do I Amend my Aged Periods?]] - KK - CWA OK - As above, the process is almost identical so keep the article title simple and add keywords.
  

Revision as of 22:28, 15 March 2018

Use this page to add articles.

  • Login to the Knowledge Base and press the [edit] button, add your page name to the list below (order does not matter) in between [[<your page name>]] below.
  • Save the page.
  • Click on the Red link you have created to start creating your page.
  • Follow the rules outlined in the [guide] for how to write your article.

Remember: What you write here becomes live the moment you press [Save]...

Knowledge Base

Articles in Red have yet to be written, articles in Blue have already been written and their entry here can be removed.

Title Suggestion

When an article name is entered here, you must tag the line with todays date - this date must NOT be changed (this allows us to see how long an article has been waiting to be completed).

  • The article should sit in this section until it has been approved, it is then moved the 'Title Confirmed' section below, before allocation.

Suggestions from Programming!

Title Confirmed

On Hold

Waiting for Mantis