Difference between revisions of "How do I Create a New Status?"
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Go to {{Menu|{{TI}} Management|Maintenance Options|Add or Edit Ticket Statuses}}. | Go to {{Menu|{{TI}} Management|Maintenance Options|Add or Edit Ticket Statuses}}. | ||
* Click {{Button|Add}}. | * Click {{Button|Add}}. | ||
| − | * In the {{DataPrompt|Ticket Status}} field, enter a Status code and press {{KeyPress| | + | * In the {{DataPrompt|Ticket Status}} field, enter a Status code and press {{KeyPress|ENTER}}, for example, {{DataValue|COM}}. |
| − | * Enter a description for the status in the {{DataPrompt|Description}} field and press {{KeyPress| | + | * Enter a description for the status in the {{DataPrompt|Description}} field and press {{KeyPress|ENTER}}, for example, {{DataValue|Completed}}. |
* Click {{Button|Done}} and {{Button|Accept}}. | * Click {{Button|Done}} and {{Button|Accept}}. | ||
| Line 15: | Line 15: | ||
* [[Entering Logistics Management Jobs]] | * [[Entering Logistics Management Jobs]] | ||
| + | {{KB_Tags|ticket, job, status, statuses, colour, colours, color, colors}} | ||
| + | {{KB_TI}} | ||
| − | + | {{KB_Ref|TI02, TI12, TI87}} | |
| − | |||
| − | {{KB_Ref| | ||
Revision as of 06:30, 22 December 2018
Summary
The following article explains how to create/amend a code for a new job status to allow you to allocate this to a Logistics Ticket.
More Information
Go to " Logistics Management Management Maintenance Options Add or Edit Ticket Statuses".
- Click [Add].
- In the "Ticket Status" field, enter a Status code and press <Enter>, for example, 'COM'.
- Enter a description for the status in the "Description" field and press <Enter>, for example, 'Completed'.
- Click [Done] and [Accept].
See also
- How do I Search for a Logistics Job Status?
- How do I Add/Edit a Job Status?
- How do I Change the Colours on Logistics Statuses?
- Entering Logistics Management Jobs
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Tags
TI02, TI12, TI87
