Difference between revisions of "Articles"
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* {{DataValue|28/01/2016}} - [[How do I Highlight Priority Customers?]] - KK - CWA OK - The report for this is not issued with systems. | * {{DataValue|28/01/2016}} - [[How do I Highlight Priority Customers?]] - KK - CWA OK - The report for this is not issued with systems. | ||
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* {{DataValue|10/05/2016}} - [[How do I Record Secure Notes on a Jobcard?]] - KK - CWA OK | * {{DataValue|10/05/2016}} - [[How do I Record Secure Notes on a Jobcard?]] - KK - CWA OK | ||
Revision as of 15:22, 21 June 2016
Use this page to add articles.
- Login to the Knowledge Base and press the [edit] button, add your page name to the list below (order does not matter) in between [[<your page name>]] below.
- Save the page.
- Click on the Red link you have created to start creating your page.
- Follow the rules outlined in the [guide] for how to write your article.
Remember: What you write here becomes live the moment you press [Save]...
Contents
Knowledge Base
Articles in Red have yet to be written, articles in Blue have already been written and their entry here can be removed.
Title Suggestion
When an article name is entered here, you must tag the line with todays date - this date must NOT be changed (this allows us to see how long an article has been waiting to be completed).
- The article should sit in this section until it has been approved, it is then moved the 'Title Confirmed' section below, before allocation.
- '19/04/2016' - How do I Adjust an Opening Balance? - KK - I think this was how to correct an opening SL/PL balance by posting an adjustment
- '11/05/2016' - How do I Edit my Auto Enrolment Letters? - KK
- '19/04/2016' - How do I Allocate a Payment to a Credit Note? - KK - CWA OK- Can I call it How do I Post a Refund from a Supplier? instead?
Suggestions from Programming!
Title Confirmed
- '04/02/2015' - How do I Deal with an Early Return from Maternity\Paternity Leave? - RG - CWA OK
- '28/07/2015' - Nominal Integration KK - CWA OK
- '28/01/2016' - How do I Highlight Priority Customers? - KK - CWA OK - The report for this is not issued with systems.
- '10/05/2016' - How do I Record Secure Notes on a Jobcard? - KK - CWA OK
- '04/02/2015' - Using the Inter Company Transfer Option TL - CWA OK
- '22/10/2015' - How do I Update my Kramp Cost Prices? - TL - CWA OK
- '24/12/2015' - How do I Use Stock Applications? - TL - CWA OK
- '15/04/2016' - How do I Deal with Tips in Platinum? - RH - CWA OK (Include gratuities in the keywords)
- '02/11/2015' - How do I add a Vehicle Check Sheet from Platinum? - SJJ - LW OK
- '23/02/2016' - What do I do if I accidentally link HPI details to the wrong vehicle model? - SJJ - LW OK.
- '21/04/2015' - How do I Record Labour in the Workshop using Platinum Mobile? - CWA OK could include:
- "How to record labour to a job"
- "How to record labour to job activities" (aka labour items. I couldn't find any existing documentation on this, so maybe it needs to go in a more general section?)
- "How to record downtime"
- "Why does 'Your current activity' change to red sometimes on the job details page?" - because you're viewing a job to which you are not currently recording time.
