Difference between revisions of "How do I Unlock My Logistics Jobs?"
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On occasion you can still have locked users even if you have cleared the {{Menu|User Monitor Screen}} as covered in [[How do I clear Locked Users?|this article]]. | On occasion you can still have locked users even if you have cleared the {{Menu|User Monitor Screen}} as covered in [[How do I clear Locked Users?|this article]]. | ||
| − | Go to {{Menu | + | Go to {{Menu|{{TI}}|Maintenance Options|Clear Planning Locks}}. |
{{Tip|text=If you get a message saying "Other users are in this copy of the software. Do you still want to enter this option?", click {{Button|Yes}}.}} | {{Tip|text=If you get a message saying "Other users are in this copy of the software. Do you still want to enter this option?", click {{Button|Yes}}.}} | ||
| − | |||
* Check that other people are not currently entering jobs onto the system. | * Check that other people are not currently entering jobs onto the system. | ||
* Select {{Button|Unlock all records}}. | * Select {{Button|Unlock all records}}. | ||
Revision as of 13:36, 19 September 2016
Summary
The following article explains how to clear locked Logistics jobs if you are having problems with ones that won't let you edit them (i.e. they say that they are in use).
More Information
On occasion you can still have locked users even if you have cleared the " User Monitor Screen" as covered in this article.
Go to " Logistics Management Maintenance Options Clear Planning Locks".
 | If you get a message saying "Other users are in this copy of the software. Do you still want to enter this option?", click [Yes]. |
- Check that other people are not currently entering jobs onto the system.
- Select [Unlock all records].
The screen will not seemingly do anything but this will unlock your Logistics jobs. Go back to " Job Planning" and you should now be able to edit the jobs.
See also
- Dealing with "Record in Use" message
- How do I clear Locked Users?
- How do I clear Highlighted Locked Users?
- Troubleshooting Your Platinum Backup
- How do I Activate my New Platinum Terminal?
- How do I Set up Platinum Shortcuts on a new PC?
