Difference between revisions of "How do I Reactivate a User?"

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== Summary ==
 
== Summary ==
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When an employee that has, at some point in the past left your company and then rejoins you, it is possible to reinstate their old user code. This means you will not have to create another duplicate user code. This article explained how to do so.
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If an employee leaves and then rejoins the company, you can reinstate their old user code. This means you will not have to create another duplicate user code. This article explains how to do so.
  
 
== More Information ==
 
== More Information ==
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To reactivate a user get into {{Menu|Systems\Accounts|{{RP}}|Maintenance Options|System Administrator|System Parameters|User Maintenance}}.
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Go to {{UserSettings}}.
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* Enter the name of the user you want and select {{Button|Search}}.
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* Select {{Button|Edit}}.
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* For {{DataPrompt|Leaving date:}} enter {{DataValue|00/00/0000}}.
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* For {{DataPrompt|Active:}} enter {{DataValue|Yes}}.
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* Now Select {{Button|Done}} and {{button|Accept}} to save changes.
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* Press {{KeyPress|Close}} to exit.
  
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This defaults to your user account:.
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This will reinstate the user with their original Password. If this password needs changing for any reason, clicking [[How Do I Change my Platinum Password?|here]] will take you to an article that explains how to do this.
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*On the {{DataPrompt|User ID}} type in the user code of the user you wish to deactivate or search for their User ID by pressing {{KeyPress|C-F1}}.
 
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*Press {{KeyPress|F2}} to select them.
 
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*Press {{KeyPress|Enter}} until you get to the {{DataPrompt|Leaving Date:}} and press {{KeyPress|C+F2}} on the date user has left the company to Clear this out.
 
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*Toggle the {{DataPrompt|User Active}} to {{DataValue|Y}}.
 
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*Press {{KeyPress|Esc}} and click {{Button|Accept}}.
 
  
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This will reinstate the user with their original Password. If this password needs changing for any reason clicking [[How Do I Change my Platinum Password?|here]] with take you to an article that explains how to do this.
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== See also ==
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* [[How do I remove a user?]]
  
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== See also ==
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{{KB_Tags|reactivate, activate, existing, user, start}}
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*[[Adding Items to Custom Menus]]
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{{How}}{{Hint}}{{TShoot}}{{ZN_Admin}}
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*[[How do I Remove a User From Platinum?]]
 
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*[[How do I set up a New User?]]
 
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*[[How Do I Change my Platinum Password?]]
 
  
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{{FAQ}}{{KB_Tags|Reactivate, activate, existing, User, Start}}
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{{KB_Ref|RP71}}
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{{ZN_Admin}}
 

Latest revision as of 05:31, 19 June 2019

Summary

If an employee leaves and then rejoins the company, you can reinstate their old user code. This means you will not have to create another duplicate user code. This article explains how to do so.

More Information

Go to " Reports & Settings Maintenance Options System Administrator Add or Edit Users".

  • Enter the name of the user you want and select [Search].
  • Select [Edit].
  • For "Leaving date:" enter '00/00/0000'.
  • For "Active:" enter 'Yes'.
  • Now Select [Done] and [Accept] to save changes.
  • Press <Close> to exit.

This will reinstate the user with their original Password. If this password needs changing for any reason, clicking here will take you to an article that explains how to do this.

See also


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Keywords AND Misspellings
reactivate, activate, existing, user, start
Tags

RP71

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