Difference between revisions of "How do I deal with unit storage?"

From Catalyst
Jump to: navigation, search
m (Les Ward moved page How do I Deal with Vehicle Storage in Platinum? to How do I deal with unit storage?: Lower case (except for Platinum menu options))
(Bulk update)
 
(6 intermediate revisions by 2 users not shown)
Line 1: Line 1:
 
== Summary ==
 
== Summary ==
The following article explains how to use Platinum to deal with Unit Storage.
+
The following article explains how to use {{PP}} to record unit storage e.g. when a customer leaves a caravan with you over the winter or to record customers on site for a day.
 +
 
 +
The {{BH}} module is designed specifically for hire of items and pitches. Please {{SalesContact}} for more information on this more tailored solution to unit storage.
  
 
== More Information ==
 
== More Information ==
The preferred way to deal with Unit Storage is by using the {{PP}} Module. If you do not have this module please {{SupportContact}}.
+
The {{PP}} module can be used to record the period of time a unit is stored on site. Invoicing for storage should be done using {{SL}} [[How do I create regular invoices?|Regular Invoicing]].
  
The basic concept here is to use the {{PP}} Diary to log when a customer arrives or leaves site. This allows you to see at a glance who is on site.
+
The {{PP}} Diary can be used to log when a customer arrives or leaves site. This allows you to see at a glance what units/customers are on site and how long they have been with you.
  
 
Go to {{Menu|{{PP}}|Diary Entries}}.
 
Go to {{Menu|{{PP}}|Diary Entries}}.
 
* Click {{Button|Add}} to add a new diary entry.
 
* Click {{Button|Add}} to add a new diary entry.
* Enter your initials in the {{DataPrompt|Person}} field.
+
* Enter your employee code in the {{DataPrompt|Person}} field (You may wish to [[How do I set up a new user?|create]] a specific employee code to use for logging unit storage entries against).
 
* Enter the date the customer comes on to site in the {{DataPrompt|Date}} field.
 
* Enter the date the customer comes on to site in the {{DataPrompt|Date}} field.
 
* Enter the time that the customer has arrived on site in the {{DataPrompt|Start time}} field.
 
* Enter the time that the customer has arrived on site in the {{DataPrompt|Start time}} field.
* Enter in the customer in the {{DataPrompt|Account}} field.
+
* Enter the customer in the {{DataPrompt|Account}} field.
* In the {{DataPrompt|Type}} field, change the appointment type to {{DataValue|SIT}} - Customer on Site.
+
** [[Do I have to remember all these customer and supplier codes?|Search]] for their details or [[Do I have to remember all these customer and supplier codes?|add]] a new record if they are a new customer.
* In the {{DataPrompt|Notes:}} field, type any relevant notes.
+
* In the {{DataPrompt|Type}} field, select a suitable [[How do I set up appointment types?|appointment type]] e.g. {{DataValue|SIT}} - Customer on Site.
 +
* In the {{DataPrompt|Notes}} field, type any relevant notes.
 
* Click {{Button|Done}} and {{KeyPress|Accept}} to save the entry.
 
* Click {{Button|Done}} and {{KeyPress|Accept}} to save the entry.
 
* When the customer leaves site, go back into the diary entry and in the {{DataPrompt|End Time:}} enter the time that the customer leaves site.
 
* When the customer leaves site, go back into the diary entry and in the {{DataPrompt|End Time:}} enter the time that the customer leaves site.
 +
** Alternatively create the diary entry to span the time they are leaving the unit on site.
  
 
== See also ==
 
== See also ==
* [[How do I Create a Diary Appointment?]]
+
* [[How do I create a diary appointment?]]
* [[How do I Set up Appointment Types?]]
+
* [[How do I set up appointment types?]]
  
{{KB_Tags|storage, log, diary}}
+
{{KB_Tags|storage, log, diary, unit storage, over winter, off season, pitches}}
{{KB_PP}}
+
{{How}}{{KB_PP}}

Latest revision as of 05:29, 15 October 2021

Summary

The following article explains how to use Personnel Planning to record unit storage e.g. when a customer leaves a caravan with you over the winter or to record customers on site for a day.

The Booking and Hire module is designed specifically for hire of items and pitches. Please Contact your Platinum dealer or our sales team on 0116 230 1500 or by using our website sales contact page for more information on this more tailored solution to unit storage.

More Information

The Personnel Planning module can be used to record the period of time a unit is stored on site. Invoicing for storage should be done using Sales Ledger Regular Invoicing.

The Personnel Planning Diary can be used to log when a customer arrives or leaves site. This allows you to see at a glance what units/customers are on site and how long they have been with you.

Go to " Personnel Planning Diary Entries".

  • Click [Add] to add a new diary entry.
  • Enter your employee code in the "Person" field (You may wish to create a specific employee code to use for logging unit storage entries against).
  • Enter the date the customer comes on to site in the "Date" field.
  • Enter the time that the customer has arrived on site in the "Start time" field.
  • Enter the customer in the "Account" field.
    • Search for their details or add a new record if they are a new customer.
  • In the "Type" field, select a suitable appointment type e.g. 'SIT' - Customer on Site.
  • In the "Notes" field, type any relevant notes.
  • Click [Done] and <Accept> to save the entry.
  • When the customer leaves site, go back into the diary entry and in the "End Time:" enter the time that the customer leaves site.
    • Alternatively create the diary entry to span the time they are leaving the unit on site.

See also


Feedback
Thank you for using our Knowledge Base, we value your feedback. Did you find this article useful? 'Yes' or 'No'
Keywords AND Misspellings
storage, log, diary, unit storage, over winter, off season, pitches