Difference between revisions of "How do I Reactivate a User?"

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== More Information ==
 
== More Information ==
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Go into {{UserSettings}}.
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Go to {{UserSettings}}.
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* Enter the name of the user you want and select {{Button|Search}}.
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This defaults to your user account:.
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* Select {{Button|Edit}}.
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*On the {{DataPrompt|User ID}}, type in the user code of the user you wish to reinstate or search for their User ID by pressing {{KeyPress|C-F1}}.
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* For {{DataPrompt|Leaving date:}} enter {{DataValue|00/00/0000}}.
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*Press {{KeyPress|F2}} to select them.
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* For {{DataPrompt|Active:}} enter {{DataValue|Yes}}.
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*Press {{KeyPress|Enter}} until you get to the {{DataPrompt|Leaving Date:}} and press {{KeyPress|C-F2}} to clear this out.
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* Now Select {{Button|Done}} and {{button|Accept}} to save changes.
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*Toggle the {{DataPrompt|User Active}} to {{DataValue|Y}}.
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* Press {{KeyPress|Close}} to exit.
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*Press {{KeyPress|Esc}} and click {{Button|Accept}}.
 
  
 
This will reinstate the user with their original Password. If this password needs changing for any reason, clicking [[How Do I Change my Platinum Password?|here]] will take you to an article that explains how to do this.
 
This will reinstate the user with their original Password. If this password needs changing for any reason, clicking [[How Do I Change my Platinum Password?|here]] will take you to an article that explains how to do this.
  
 
== See also ==
 
== See also ==
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* [[Adding Items to Custom Menus]]
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* [[How do I remove a user?]]
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* [[How do I Remove a User From Platinum?]]
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* [[How do I set up a New User?]]
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{{KB_Tags|reactivate, activate, existing, user, start}}
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* [[How Do I Change my Platinum Password?]]
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{{How}}{{Hint}}{{TShoot}}{{ZN_Admin}}
  
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{{KB_Tags|Reactivate, activate, existing, User, Start}}
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{{KB_Ref|RP71}}
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{{ZN_Admin}} {{Hint}} {{TShoot}}
 

Latest revision as of 05:31, 19 June 2019

Summary

If an employee leaves and then rejoins the company, you can reinstate their old user code. This means you will not have to create another duplicate user code. This article explains how to do so.

More Information

Go to " Reports & Settings Maintenance Options System Administrator Add or Edit Users".

  • Enter the name of the user you want and select [Search].
  • Select [Edit].
  • For "Leaving date:" enter '00/00/0000'.
  • For "Active:" enter 'Yes'.
  • Now Select [Done] and [Accept] to save changes.
  • Press <Close> to exit.

This will reinstate the user with their original Password. If this password needs changing for any reason, clicking here will take you to an article that explains how to do this.

See also


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Keywords AND Misspellings
reactivate, activate, existing, user, start
Tags

RP71

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