Difference between revisions of "How do I Unlock My Logistics Jobs?"

From Catalyst
Jump to: navigation, search
(Summary)
(Bulk update)
 
(5 intermediate revisions by 3 users not shown)
Line 3: Line 3:
  
 
== More Information ==
 
== More Information ==
On occasion you can still have locked users even if you have cleared the {{Menu|User Monitor Screen}} as covered in [[How do I clear Locked Users?|this article]].
+
On occasion you can still have locked users even if you have cleared the {{Menu|User Monitor Screen}} as covered in [[How do I clear locked users?|this article]].
  
Go to {{Menu|Systems|{{TI}}|Maintenance Options|Parameters}}.
+
Go to {{Menu|{{TI}}|Maintenance Options|Clear Planning Locks}}.
 
 
{{Tip|text=If you get a message saying "Other users are in this copy of the software. Do you still want to enter this option?", click {{Button|Yes}}.}}
 
 
 
* Check that other people are not currently entering jobs onto the system.
 
* Select {{Button|Unlock all records}}.
 
  
 
The screen will not seemingly do anything but this will unlock your Logistics jobs. Go back to {{Menu|Job Planning}} and you should now be able to edit the jobs.
 
The screen will not seemingly do anything but this will unlock your Logistics jobs. Go back to {{Menu|Job Planning}} and you should now be able to edit the jobs.
Line 16: Line 11:
 
== See also ==
 
== See also ==
 
* [[Dealing with "Record in Use" message]]
 
* [[Dealing with "Record in Use" message]]
* [[How do I clear Locked Users?]]
+
* [[How do I clear locked users?]]
 
* [[How do I clear Highlighted Locked Users?]]
 
* [[How do I clear Highlighted Locked Users?]]
 
* [[Troubleshooting Your Platinum Backup]]
 
* [[Troubleshooting Your Platinum Backup]]
* [[How do I Activate my New Platinum Terminal?]]
+
* [[How do I activate my new Platinum terminal?]]
* [[How do I Set up Platinum Shortcuts on a new PC?]]
+
* [[How do I set up Platinum shortcuts on a new PC?]]
  
{{KB_Tags|LOCKED, USER, RECORD, REQUESTED, USE, CURRENTLY, IN USE, TICKET, JOB, TRANSPORT}}
+
{{KB_Tags|locked, user, record, requested, use, currently, in use, ticket, job, transport}}
{{KB_TI}} {{TShoot}} {{ZN_Admin}}
+
{{How}}{{TShoot}}{{KB_TI}}{{ZN_Admin}}

Latest revision as of 06:29, 9 November 2019

Summary

The following article explains how to clear locked Logistics jobs if you are having problems with ones that won't let you edit them (i.e. they say that they are in use).

More Information

On occasion you can still have locked users even if you have cleared the " User Monitor Screen" as covered in this article.

Go to " Logistics Management Maintenance Options Clear Planning Locks".

The screen will not seemingly do anything but this will unlock your Logistics jobs. Go back to " Job Planning" and you should now be able to edit the jobs.

See also


Feedback
Thank you for using our Knowledge Base, we value your feedback. Did you find this article useful? 'Yes' or 'No'
Keywords AND Misspellings
locked, user, record, requested, use, currently, in use, ticket, job, transport