Difference between revisions of "Articles"

From Catalyst
Jump to: navigation, search
(→‎Title confirmed, Assigned & In Progress)
(Bulk update)
 
Line 4: Line 4:
 
* Save the page.
 
* Save the page.
 
* Click on the {{Red|Red}} link you have created to start creating your page.
 
* Click on the {{Red|Red}} link you have created to start creating your page.
−
* '''Follow''' the rules outlined in the [[http://thrash/mediawiki/index.php?title=Writing_Knowledge_Base_Articles guide]] for how to write your article.
+
* '''Follow''' the rules outlined in the [[https://wiki.office.catalyst-uk.com/kb/Writing_Knowledge_Base_Articles guide]] for how to write your article.
  
 
<big>'''Remember:'''</big> What you write here becomes '''live''' the moment you press {{Button|Save}}...
 
<big>'''Remember:'''</big> What you write here becomes '''live''' the moment you press {{Button|Save}}...
Line 10: Line 10:
 
== Knowledge Base ==
 
== Knowledge Base ==
 
Articles in {{Red|Red}} have yet to be written, articles in {{Blue|Blue}} have already been written and their entry here can be removed.
 
Articles in {{Red|Red}} have yet to be written, articles in {{Blue|Blue}} have already been written and their entry here can be removed.
 +
* [[Special:Wantedpages|Empty Pages]].
 +
* [[:Category:Under Development|Articles Under Development]].
 +
* [[:Category:Update|Out of Date Articles]].
  
−
* [[Special:Wantedpages|Empty Pages]]
+
=== Title Suggestion ===
 +
When an article name is entered here, you must tag the line with today's date - this date must NOT be changed (this allows us to see how long an article has been waiting to be completed).
  
−
=== Unassigned\On Hold ===
+
{{note|text=
−
*[[How can I Hide Customers/Suppliers from the Account Search?]] - CWA Hold
+
* Titles should be in <b>lower case</b> (except for the first letter, any Platinum options and any trade names).
−
*[[Why are Customers Missing when I Search for them?]] - CWA Hold
+
* The article should sit in this section until it has been approved, it is then moved the 'Title Confirmed' section below, before allocation.
−
*[[Why are Suppliers Missing when I Search for them?]] - CWA Hold
+
}}
  
−
=== For Proof Reading ===
+
* {{DataValue|25/03/2022}} - [[How do I deal with manufacturing products?]] - KK
−
* [[How does Platinum Decide whether a Document is an Invoice or a Credit?]] - TL - CWA OK
+
* {{DataValue|19/05/2022}} - [[Setting a job status from Platinum Online]] - KK
−
* [[How do I Assign an Email Address to a User?]] - TL - CWA OK
 
−
* [[How do I Set a Job Status Automatically when I Book Out Parts?]] - TL - CWA OK
 
−
* [[How do I See All Documents rather than just Outstanding?]] - TL - CWA OK(Mode in receipts and payments)
 
  
−
=== Title confirmed, Assigned & In Progress ===
+
==== Suggestions from Programming! ====
−
===== CM =====
 
−
* [[How do I Deal with Fixed Asset Disposals?]] - CWA OK
 
−
* [[How do I Create a Dynamic SMS Message?]] - CM - CWA OK
 
−
* [[How do I Create a Dynamic E-Mail?]] - CM - CWA OK
 
−
* [[How do I Allocate Vehicle Stock Numbers Automatically?]] - CM - CWA OK
 
−
* [[How can I View Turnover Statistics for this account?]] - CM- CWA OK
 
−
* [[How can I View Statistics for this Part?]] - CM - CWA OK
 
−
* [[How do I Add Dimensions to my Vehicles?]] - CM - CWA OK
 
−
* [[How do I Create a Vehicle Manufacturer?]] - CM - CWA OK
 
−
* [[How do I Configure Service Defaults for a Vehicle Manufacturer?]] - CM - CWA OK
 
−
* [[How do I Configure Service Defaults for a Vehicle Model?]] - CM - CWA OK
 
−
* [[How do I Create a Vehicle Status?]] - CM - CWA OK
 
−
----
 
  
−
===== RG =====
+
=== Title Confirmed ===
−
* [[How can I Work out the Price excluding VAT?]] - RG - CWA OK
+
* {{DataValue|30/04/2019}} - [[How do I account for VAT on hire deposits?]] - KK - CWA OK
−
* [[Applying Account Groups]] - RG - CWA OK
+
* {{DataValue|25/11/2019}} - [[How do I create a purchase order in a supplier currency?]] - KK - CWA OK
−
* [[Creating a New Account Analysis Code]] - RG - CWA OK
+
* {{DataValue|16/02/2020}} - [[How do I import a stock quote to a workshop job?]] - NT - CWA OK
−
* [[How do I Add Advisories to a Vehicle?]] - RG - CWA OK
+
* {{DataValue|30/03/2020}} - [[How do I credit a customer booking invoice?]] - KK - LW OK
−
* [[Creating a Vehicle Analysis Code]] - RG - CWA OK
+
* {{DataValue|09/04/2020}} - [[How do I transfer a stock quote to a sales order?]] - TL - CWA OK - CH to write
−
* [[How do I Print a Ticket?]] - RG - CWA OK
+
* {{DataValue|21/04/2020}} - [[How do I check which units will upload to Catalyst Findit?]] - KK - CWA OK
−
* [[How do I Search for a Logistics Job Status?]] - RG - CWA OK
+
* {{DataValue|21/04/2020}} - [[How do I check which third party websites are allocated to my units?]] - KK - CWA OK
−
* [[How do I Log whether a Job was Delivered Satisfactorily?]] - RG - CWA OK
+
* {{DataValue|13/05/2020}} - [[How do I record warranty details on a unit?]] - KK - RT to write
−
* [[How do I Add Post Delivery Notes?]] - RG - CWA OK  
+
* {{DataValue|13/05/2020}} - [[How do I produce a statement when invoicing?]] - KK - LW OK
−
* [[How do I Add Post Delivery Problem Codes?]] - RG  - CWA OK
+
* {{DataValue|17/06/2020}} - [[How do I balance my unit stock value?]] - KK - CWA OK
−
* [[How do I Create Post Delivery problem codes?]] - RG - CWA OK
+
* {{DataValue|11/07/2020}} - [[Hitachi Funding feed integration]] - KK - CWA OK
−
* [[How do I Add a Sub Contractor to a Logistics Job?]] - RG - CWA OK
+
* {{DataValue|10/12/2020}} - [[How do I deal with breaking down a unit for parts?]] - KK
−
* [[How do I Set a Delivery Schedule for Logistics Jobs?]] - RG - CWA OK
+
* {{DataValue|16/12/2020}} - [[How do I produce a list of items by commodity code?]] - KK (report needed)
−
* [[How do I Add Notes to a Logistics Job?]] - RG - CWA OK
+
* {{DataValue|16/12/2020}} - [[How do I produce a list of units by commodity code?]] - KK (report needed)
−
* [[Creating a New Logistics Job Analysis Code]] - RG - CWA OK
+
* {{DataValue|20/12/2020}} - [[How do I configure and use cost of sales for labour?]] - KK
−
* [[How to See a Job Totals Summary without Invoicing]] - RG - CWA OK
+
* {{DataValue|26/01/2021}} - [[How do I set a job status from within Platinum Online?]] - KK
−
* [[How do I Add Internal Notes to a Job?]] - RG (Notes tab) - CWA OK
+
* {{DataValue|21/06/2021}} - [[How do I remove a unit interest?]] - KK
−
* [[How do I Update the Mileage on a Vehicle from a Jobcard?]] - RG - CWA OK
+
* {{DataValue|21/06/2021}} - [[How do I resolve an SXBackup in progress message?]] - KK - RG to write
−
* [[How do I Schedule a Technician for a Job?]] - RG (adding primary skill) - CWA OK
+
* {{DataValue|24/06/2021}} - [[How do I back up Platinum to the cloud?]] - KK - CH to write
−
* [[How do I Find a Document to Pay?]] - RG (doc number in receipts and payments) - CWA OK
+
* {{DataValue|09/07/2021}} - [[How do I raise an invoice under the reverse charge scheme?]] - KK
−
* [[Dealing with Backorders in Invoicing and Customer Orders]] - RG - CWA OK
+
* {{DataValue|11/08/2021}} - [[How do I record company vehicles in Platinum?]] - KK
−
* [[Selling Stock in Invoicing and Customer Orders]] - RG - Better - CWA OK
+
* {{DataValue|22/09/2021}} - [[How do I convert a stock unit to a hire unit?]] - KK
−
* [[How do I Set Qualifying Days for Sick Pay?]] - RG - CWA OK
+
* {{DataValue|12/01/2022}} - [[What Workshop reports are available?]] - KK
−
* [[How do I Put an Employee on Emergency Tax?]] - RG - CWA OK
+
* {{DataValue|01/06/2023}} - [[What Logistics reports are available?]] - KK
−
* [[How do I Change an Employee to be a Company Director?]] - RG - CWA OK
+
* {{DataValue|01/06/2023}} - [[What Sales Prospecting reports are available?]] - KK
−
* [[Where can I Log my Employees Passport Number?]] - RG - CWA OK.
+
* {{DataValue|12/06/2023}} - [[How do I install the HMRC Unit Sales reports?]] - PS
−
* [[How can I Warn about Parts Being Sold at a Loss?]] - RG (set min profit) - CWA OK
+
* {{DataValue|07/08/2023}} - [[How do I install the Polaris Inventory Management Reports?]] - PS
−
----
+
* {{DataValue|17/10/2023}} - [[How do I create a unit checksheet on Platinum Online]] - PS
 +
* {{DataValue|23/02/2024}} - [[How do I copy a Logistics job]] - PS
 +
* {{DataValue|28/02/2024}} - [[How do I change a Logistics job dates in bulk]] - PS
 +
* {{DataValue|28/02/2024}} - [[How do I setup Enhanced Check Sheets]] - PS
  
−
===== RH =====
+
=== On Hold ===
−
* [[How do I Create, Sell & Manage a Service Plan?]] - RH - CWA OK
+
==== Waiting for Mantis ====
−
* [[How do I Add Multiple Drivers to a Job?]] - RH - CWA OK
 
−
* [[How do I Add Multiple Vehicles to a Job?]] - RH - CWA OK
 
−
* [[How do I Add a Mobile Number to Driver Details?]] - RH - CWA OK
 
−
* [[What does the Online Check Button Do?]] - RH - CWA OK
 
−
* [[How do I Add Multiple Part Exchange Vehicles?]] - RH - CWA OK
 
−
* [[How do I Sell Multiple Vehicles on an Invoice?]] - RH - CWA OK
 
−
----
 
−
 
 
−
===== SJ =====
 
−
----
 
−
 
 
−
===== TL =====
 
−
* [[How do I Write my Own Reorder Formula?]] - TL - CWA OK
 
−
* [[How do I Find a Document to Pay?]] - TL (doc number in receipts and payments) - TL CWA OK
 
−
----
 
−
 
 
−
===== NS =====
 
−
*[[How do I Remove Old Backorder References?]] - NS - CWA OK
 
−
----
 
−
 
 
−
===== JKS JR =====
 
−
----
 
−
 
 
−
=== Assigned & Awaiting Title Confirmation ===
 
−
==== New Titles ====
 
−
----
 
−
===== CM =====
 
−
-----
 
−
 
 
−
===== RG =====
 
−
* [[Why Has Login Screen Got Bigger?]] - RG (Explains links to news etc add to KB button on login)
 
−
* [[Why does the format of my Vehicle Heath Check Seem to Change?]] - RG
 
−
* [[How do I Change the Title That Appears on my Advice Notes?]] - RG
 
−
----
 
−
 
 
−
===== RH =====
 
−
* [[How can I Pin a Platinum Shortcut to my Windows Taskbar?]] - RH - Deal with XP, Vista and 7 - even 8 if you're feeling brave... - CWA
 
−
----
 
−
* [[How can I Upload Information Only to my Website?]] -RH - Awaiting Mantis Task#[http://mantis.catalyst/mantis/view.php?id=6024 6024].
 
−
 
 
−
===== TL =====
 
−
* [[How do I Submit Pictures so that they Appear on the Login Screen?]] - TL
 
−
* [[How do I Change which Website Platinum uses to Display a Map of an Address?]] - TL
 
−
----
 
−
 
 
−
===== NS =====
 
−
-----
 

Latest revision as of 13:55, 8 July 2024

Use this page to add articles.

  • Login to the Knowledge Base and press the [edit] button, add your page name to the list below (order does not matter) in between [[<your page name>]] below.
  • Save the page.
  • Click on the Red link you have created to start creating your page.
  • Follow the rules outlined in the [guide] for how to write your article.

Remember: What you write here becomes live the moment you press [Save]...

Knowledge Base

Articles in Red have yet to be written, articles in Blue have already been written and their entry here can be removed.

Title Suggestion

When an article name is entered here, you must tag the line with today's date - this date must NOT be changed (this allows us to see how long an article has been waiting to be completed).

  • Titles should be in lower case (except for the first letter, any Platinum options and any trade names).
  • The article should sit in this section until it has been approved, it is then moved the 'Title Confirmed' section below, before allocation.

Suggestions from Programming!

Title Confirmed

On Hold

Waiting for Mantis

Retrieved from "https://www.catalyst-uk-support.com/kb/index.php?title=Articles&oldid=44283"