Difference between revisions of "Articles"

From Catalyst
Jump to: navigation, search
(→‎For Proof Reading)
(Bulk update)
 
Line 4: Line 4:
 
* Save the page.
 
* Save the page.
 
* Click on the {{Red|Red}} link you have created to start creating your page.
 
* Click on the {{Red|Red}} link you have created to start creating your page.
−
* '''Follow''' the rules outlined in the [[http://thrash/mediawiki/index.php?title=Writing_Knowledge_Base_Articles guide]] for how to write your article.
+
* '''Follow''' the rules outlined in the [[https://wiki.office.catalyst-uk.com/kb/Writing_Knowledge_Base_Articles guide]] for how to write your article.
  
 
<big>'''Remember:'''</big> What you write here becomes '''live''' the moment you press {{Button|Save}}...
 
<big>'''Remember:'''</big> What you write here becomes '''live''' the moment you press {{Button|Save}}...
Line 10: Line 10:
 
== Knowledge Base ==
 
== Knowledge Base ==
 
Articles in {{Red|Red}} have yet to be written, articles in {{Blue|Blue}} have already been written and their entry here can be removed.
 
Articles in {{Red|Red}} have yet to be written, articles in {{Blue|Blue}} have already been written and their entry here can be removed.
 +
* [[Special:Wantedpages|Empty Pages]].
 +
* [[:Category:Under Development|Articles Under Development]].
 +
* [[:Category:Update|Out of Date Articles]].
  
−
* [[Special:Wantedpages|Empty Pages]]
+
=== Title Suggestion ===
 +
When an article name is entered here, you must tag the line with today's date - this date must NOT be changed (this allows us to see how long an article has been waiting to be completed).
  
−
=== Unassigned\On Hold ===
+
{{note|text=
−
*[[How can I Hide Customers/Suppliers from the Account Search?]] - CWA Hold
+
* Titles should be in <b>lower case</b> (except for the first letter, any Platinum options and any trade names).
−
*[[Why are Customers Missing when I Search for them?]] - CWA Hold
+
* The article should sit in this section until it has been approved, it is then moved the 'Title Confirmed' section below, before allocation.
−
*[[Why are Suppliers Missing when I Search for them?]] - CWA Hold
+
}}
  
−
=== For Proof Reading ===
+
* {{DataValue|25/03/2022}} - [[How do I deal with manufacturing products?]] - KK
−
*[[Why is my Backup Not Copying to My External Device?]] - RH - CWA OK
+
* {{DataValue|19/05/2022}} - [[Setting a job status from Platinum Online]] - KK
  
−
=== Title confirmed, Assigned & In Progress ===
+
==== Suggestions from Programming! ====
−
===== CM =====
 
−
* [[How do I Deal with Fixed Asset Disposals?]] - CWA OK
 
  
−
----
+
=== Title Confirmed ===
 +
* {{DataValue|30/04/2019}} - [[How do I account for VAT on hire deposits?]] - KK - CWA OK
 +
* {{DataValue|25/11/2019}} - [[How do I create a purchase order in a supplier currency?]] - KK - CWA OK
 +
* {{DataValue|16/02/2020}} - [[How do I import a stock quote to a workshop job?]] - NT - CWA OK
 +
* {{DataValue|30/03/2020}} - [[How do I credit a customer booking invoice?]] - KK - LW OK
 +
* {{DataValue|09/04/2020}} - [[How do I transfer a stock quote to a sales order?]] - TL - CWA OK - CH to write
 +
* {{DataValue|21/04/2020}} - [[How do I check which units will upload to Catalyst Findit?]] - KK - CWA OK
 +
* {{DataValue|21/04/2020}} - [[How do I check which third party websites are allocated to my units?]] - KK - CWA OK
 +
* {{DataValue|13/05/2020}} - [[How do I record warranty details on a unit?]] - KK - RT to write
 +
* {{DataValue|13/05/2020}} - [[How do I produce a statement when invoicing?]] - KK - LW OK
 +
* {{DataValue|17/06/2020}} - [[How do I balance my unit stock value?]] - KK - CWA OK
 +
* {{DataValue|11/07/2020}} - [[Hitachi Funding feed integration]] - KK - CWA OK
 +
* {{DataValue|10/12/2020}} - [[How do I deal with breaking down a unit for parts?]] - KK
 +
* {{DataValue|16/12/2020}} - [[How do I produce a list of items by commodity code?]] - KK (report needed)
 +
* {{DataValue|16/12/2020}} - [[How do I produce a list of units by commodity code?]] - KK (report needed)
 +
* {{DataValue|20/12/2020}} - [[How do I configure and use cost of sales for labour?]] - KK
 +
* {{DataValue|26/01/2021}} - [[How do I set a job status from within Platinum Online?]] - KK
 +
* {{DataValue|21/06/2021}} - [[How do I remove a unit interest?]] - KK
 +
* {{DataValue|21/06/2021}} - [[How do I resolve an SXBackup in progress message?]] - KK - RG to write
 +
* {{DataValue|24/06/2021}} - [[How do I back up Platinum to the cloud?]] - KK - CH to write
 +
* {{DataValue|09/07/2021}} - [[How do I raise an invoice under the reverse charge scheme?]] - KK
 +
* {{DataValue|11/08/2021}} - [[How do I record company vehicles in Platinum?]] - KK
 +
* {{DataValue|22/09/2021}} - [[How do I convert a stock unit to a hire unit?]] - KK
 +
* {{DataValue|12/01/2022}} - [[What Workshop reports are available?]] - KK
 +
* {{DataValue|01/06/2023}} - [[What Logistics reports are available?]] - KK
 +
* {{DataValue|01/06/2023}} - [[What Sales Prospecting reports are available?]] - KK
 +
* {{DataValue|12/06/2023}} - [[How do I install the HMRC Unit Sales reports?]] - PS
 +
* {{DataValue|07/08/2023}} - [[How do I install the Polaris Inventory Management Reports?]] - PS
 +
* {{DataValue|17/10/2023}} - [[How do I create a unit checksheet on Platinum Online]] - PS
 +
* {{DataValue|23/02/2024}} - [[How do I copy a Logistics job]] - PS
 +
* {{DataValue|28/02/2024}} - [[How do I change a Logistics job dates in bulk]] - PS
 +
* {{DataValue|28/02/2024}} - [[How do I setup Enhanced Check Sheets]] - PS
  
−
===== RG =====
+
=== On Hold ===
−
* [[How Do I Clear Down Logistics Jobs?]] - RG - CWA OK
+
==== Waiting for Mantis ====
−
* [[How do I Reverse a Payroll Leaver?]] - RG - CWA OK
 
−
----
 
−
 
 
−
===== RH =====
 
−
* [[How do I Create, Sell & Manage a Service Plan?]] - RH - CWA OK
 
−
* [[How can I View Previous Adjustments for an Employee?]] - RH - CWA OK
 
−
*[[How can I Stop my Mapped Drive from Being Inaccessible?]] - RH - CWA OK
 
−
*[[How can I View my P9(T) Documents?]] - RH - CWA OK
 
−
*[[Why is my Backup Not Copying to My External Device?]] - RH - CWA OK
 
−
*[[Troubleshooting SMS Messaging]] - RH - CWA OK
 
−
*[[How do I Deal with Dividends in Payroll?]] - RH - CWA OK
 
−
*[[How do I Deal with Dividends in Accounts?]] - RH - CWA OK
 
−
*[[How can I Replace My Missing Platinum Icons?]] - RH - CWA OK
 
−
----
 
−
 
 
−
===== SJ =====
 
−
----
 
−
 
 
−
===== TL =====
 
−
* [[Why is my V.A.T. not Calculating as Expected on a Discounted Invoice?]] - TL - CWA OK
 
−
* [[Why do my Expected and Actual Vehicle Expenses not Match Up?]] - TL - CWA OK
 
−
----
 
−
 
 
−
===== NS =====
 
−
*[[How do I Remove Old Backorder References?]] - NS - CWA OK
 
−
----
 
−
 
 
−
===== JKS JR =====
 
−
----
 
−
 
 
−
=== Assigned & Awaiting Title Confirmation ===
 
−
==== New Titles ====
 
−
----
 
−
===== CM =====
 
−
 
 
−
-----
 
−
 
 
−
===== RG =====
 
−
* [[Why is my Print to PDF Displaying the Last Document I Have Produced?]] - RG
 
−
* [[How can I Work out the VAT Amount of Price?]]
 
−
RG>> Pressing F2 from a price field - this is included in some articles but methinks would be handy to have a central one.
 
−
* [[Alternate Stock Invoicing]] - RG
 
−
RG>> My thinking was to explain how to use invoicing and customer orders for Full A4 invoice printing with correct totals - though we may completely abandon Invoicing and Customer orders after MANTIS 6300 has been released - it is still in the system and we don't currently have any help on raising invoices from here (though we do have one on quotations....)
 
−
----
 
−
 
 
−
===== RH =====
 
−
----
 
−
* [[How can I Upload Information Only to my Website?]] -RH - Awaiting Mantis Task#[http://mantis.catalyst/mantis/view.php?id=6024 6024].
 
−
 
 
−
===== TL =====
 
−
*[[How do I Create a Pro-Forma Invoice?]] - TL - CWA Stock Control or Order Processing? (TL-ST)
 
−
----
 
−
 
 
−
===== NS =====
 
−
-----
 

Latest revision as of 13:55, 8 July 2024

Use this page to add articles.

  • Login to the Knowledge Base and press the [edit] button, add your page name to the list below (order does not matter) in between [[<your page name>]] below.
  • Save the page.
  • Click on the Red link you have created to start creating your page.
  • Follow the rules outlined in the [guide] for how to write your article.

Remember: What you write here becomes live the moment you press [Save]...

Knowledge Base

Articles in Red have yet to be written, articles in Blue have already been written and their entry here can be removed.

Title Suggestion

When an article name is entered here, you must tag the line with today's date - this date must NOT be changed (this allows us to see how long an article has been waiting to be completed).

  • Titles should be in lower case (except for the first letter, any Platinum options and any trade names).
  • The article should sit in this section until it has been approved, it is then moved the 'Title Confirmed' section below, before allocation.

Suggestions from Programming!

Title Confirmed

On Hold

Waiting for Mantis

Retrieved from "https://www.catalyst-uk-support.com/kb/index.php?title=Articles&oldid=44283"