Difference between revisions of "How do I Create a New Status?"

Latest revision as of 05:30, 19 June 2019

The following article explains how to create/amend a code for a new job status to allow you to allocate this to a Logistics Ticket.

Go to " Logistics Management Maintenance Options Add or Edit Ticket Statuses".

Click [Add].
In the "Ticket Status" field, enter a Status code and press <Enter>, for example, 'COM'.
Enter a description for the status in the "Description" field and press <Enter>, for example, 'Completed'.
Click [Done] and [Accept].

@@ Line 3: / Line 3: @@
 == More Information ==
-Go to {{Menu|{{TI}} Management|Maintenance Options|Add or Edit Ticket Statuses}}.
+Go to {{Menu|{{TI}}|Maintenance Options|Add or Edit Ticket Statuses}}.
 * Click {{Button|Add}}.
-* In the {{DataPrompt|Ticket Status}} field, enter a Status code and press {{KeyPress|Enter}}, for example, COM.
+* In the {{DataPrompt|Ticket Status}} field, enter a Status code and press {{KeyPress|ENTER}}, for example, {{DataValue|COM}}.
-* Enter a description for the status in the {{DataPrompt|Description}} field and press {{KeyPress|Enter}}, for example, Completed.
+* Enter a description for the status in the {{DataPrompt|Description}} field and press {{KeyPress|ENTER}}, for example, {{DataValue|Completed}}.
-* Press {{KeyPress|Esc}} or click {{Button|Done}} and click {{Button|Accept}}.
+* Click {{Button|Done}} and {{Button|Accept}}.
 == See also ==
-* [[Entering Logistics Management Jobs]]
+* [[How do I Search for a Logistics Job Status?]]
+* [[How do I add or edit a logistics job status?]]
 * [[How do I Change the Colours on Logistics Statuses?]]
+* [[How do I create a logistics job?]]
-{{KB_Tags|Creating, Status, Statuses}}{{KB_TI}}
+{{KB_Tags|ticket, job, status, statuses, colour, colours, color, colors}}
+{{How}}{{KB_TI}}
+{{KB_Ref|TI02, TI12, TI87}}