Difference between revisions of "Downloading a Platinum update"
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{{Warning|title=Warning|text=It is important if your system has Payroll installed that your Platinum update should be ran at the '''Start''' of a new payroll period in all cases except the Payroll Year end update}} | {{Warning|title=Warning|text=It is important if your system has Payroll installed that your Platinum update should be ran at the '''Start''' of a new payroll period in all cases except the Payroll Year end update}} | ||
| − | To run an update from the downloaded file make sure | + | {{Note|title=PLEASE NOTE|text= '''To run an update from the downloaded file make sure *ALL* users including you are out of Platinum.'''.}} |
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* Double click the {{FilePath|platwin.exe}} icon on your desktop. | * Double click the {{FilePath|platwin.exe}} icon on your desktop. | ||
* Click {{Button|Yes}} to update your software. | * Click {{Button|Yes}} to update your software. | ||
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* Click {{Button|Yes}} to update your software. | * Click {{Button|Yes}} to update your software. | ||
* When the update has finished choose {{Button|Close}} then read the changes displayed on your screen. | * When the update has finished choose {{Button|Close}} then read the changes displayed on your screen. | ||
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| + | {{Warning|title=IMPORTANT NOTE|text=If you get any error messages referring to "Files in use this means the system believes there are still people in Platinum. Make sure no users have gone back into the system and make sure the '''"User Monitor Screen"'''. For more detailed help on how to do this click [[How do I clear Locked Users?|Here]].}} | ||
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== What's New == | == What's New == | ||
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*[[Updating Platinum Software to the Latest Version]] | *[[Updating Platinum Software to the Latest Version]] | ||
*[[How do I Check the Effective Dates of my Parts & Price Files?]] | *[[How do I Check the Effective Dates of my Parts & Price Files?]] | ||
| + | *[[How do I clear Locked Users?]] | ||
{{Current}}{{KB_Tags|platinum download, platwin, program update, download, downloading}}{{ZN_Admin}} | {{Current}}{{KB_Tags|platinum download, platwin, program update, download, downloading}}{{ZN_Admin}} | ||
Revision as of 14:08, 13 April 2010
Our software updates are available to everyone with a current maintenance contract for their copy of Platinum Software. (Software Rentals include all software updates.)
 | If you let your maintenance lapse you are missing out on our constant development process. See here for a list of the latest changes to Platinum. |
Downloading Platinum
Use the "Help" -> "Software Support" -> "Download Latest Version" from within Platinum to get to this page.
- Click here to download the latest version of Platinum.
- Click [Save] then use the browser to choose "Desktop" (if you have previously downloaded an update you should first delete the icon called 'platwin.exe' from your desktop).
- Click [Save].
- The download should take around 2 – 5 minutes depending on your connection, and should be between 8 & 9mb.
 | Important: If the download takes a very short time (a couple of seconds), then you have a corrupted download and will need to download again. |
Running the Update
 | Warning: It is important if your system has Payroll installed that your Platinum update should be ran at the Start of a new payroll period in all cases except the Payroll Year end update |
| 'PLEASE NOTE: 'To run an update from the downloaded file make sure *ALL* users including you are out of Platinum.. |
- Double click the 'platwin.exe' icon on your desktop.
- Click [Yes] to update your software.
- When the update has finished choose [Close] then read the changes displayed on your screen.
To run an update from a CD.
- Insert the CD into your pc and make sure all users including yourself are out of Platinum.
- When the update screen appears click the first option "Update Platinum Software".
- Click [Yes] to update your software.
- When the update has finished choose [Close] then read the changes displayed on your screen.
| IMPORTANT NOTE: If you get any error messages referring to "Files in use this means the system believes there are still people in Platinum. Make sure no users have gone back into the system and make sure the "User Monitor Screen". For more detailed help on how to do this click Here. |
What's New
Click here to see what's new in Platinum.
- Use the RSS news feed on the 'What's New' page to keep up date with the latest developments in our software.
See also
- Updating Platinum Software to the Latest Version
- How do I Check the Effective Dates of my Parts & Price Files?
- How do I clear Locked Users?
