Difference between revisions of "How to get your SXID information"

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== Summary ==
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#REDIRECT [[How do I get my PC's Platinum Terminal ID?]]
 
 
This article explains one way to obtain the Platinum Licence (SXID) information for a computer that has or is currently accessing Platinum.
 
 
 
== Additional Information ==
 
Each time a computer accesses Platinum Software, it creates an entry log within the SX company folder. This entry log is called SX-LOGIN.LOG and will be a text file. ''An Example of the file is shown below...''
 
 
 
{{Example|text=LIAISON02      1785 01 Fredrick 19/06/2008 14:12:40 SX              00 00 7D20
 
LIAISON02      1786 01 Fredrick 19/06/2008 16:04:48 SX              00 00 7D20
 
LIAISON02      1787 01 Fredrick 19/06/2008 16:22:13 SX              00 00 7D20}}
 
 
 
 
 
== Explaining the SX-Login.Log File ==
 
 
 
* The left hand field in the text file is the computer name. In the example above, this is ''LIAISON02''.
 
* Next is the User's log-on code, which changes every time the user logs onto Platinum and increases numerically. In the example above, this is the column showing ''1785, 1786 and 1787''.
 
* The next field is the User's ID code. This is a code used by Platinum for each user. In the example above, this is the column showing ''01''.
 
* The next two fields are the login date and time when the user logged on. In the example above, these are the columns showing ''19/06/2008 16:04:48, 19/06/2008 16:04:48, and 19/06/2008 16:22:13.''
 
* The next 3 fields are not important here. In the example above, these are ''SX 00 00.''
 
* ''' Finally the all important field - the machine's Platinum Licence (SXID). This ID is unique to each machine and is what is needed by the CATALYST SUPPORT TEAM.'''
 

Latest revision as of 17:13, 5 January 2009