Difference between revisions of "Articles"

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(→‎RH)
(Bulk update)
 
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* Save the page.
 
* Save the page.
 
* Click on the {{Red|Red}} link you have created to start creating your page.
 
* Click on the {{Red|Red}} link you have created to start creating your page.
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* '''Follow''' the rules outlined in the [[http://thrash/mediawiki/index.php?title=Writing_Knowledge_Base_Articles guide]] for how to write your article.
+
* '''Follow''' the rules outlined in the [[https://wiki.office.catalyst-uk.com/kb/Writing_Knowledge_Base_Articles guide]] for how to write your article.
  
 
<big>'''Remember:'''</big> What you write here becomes '''live''' the moment you press {{Button|Save}}...
 
<big>'''Remember:'''</big> What you write here becomes '''live''' the moment you press {{Button|Save}}...
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== Knowledge Base ==
 
== Knowledge Base ==
 
Articles in {{Red|Red}} have yet to be written, articles in {{Blue|Blue}} have already been written and their entry here can be removed.
 
Articles in {{Red|Red}} have yet to be written, articles in {{Blue|Blue}} have already been written and their entry here can be removed.
 +
* [[Special:Wantedpages|Empty Pages]].
 +
* [[:Category:Under Development|Articles Under Development]].
 +
* [[:Category:Update|Out of Date Articles]].
  
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* [[Special:Wantedpages|Empty Pages]]
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=== Title Suggestion ===
 +
When an article name is entered here, you must tag the line with today's date - this date must NOT be changed (this allows us to see how long an article has been waiting to be completed).
  
−
=== Unassigned\On Hold ===
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{{note|text=
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*[[How do I Remove Old Backorder References?]] - NS - CWA ok - AWAITING
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* Titles should be in <b>lower case</b> (except for the first letter, any Platinum options and any trade names).
−
MANTIS 3886
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* The article should sit in this section until it has been approved, it is then moved the 'Title Confirmed' section below, before allocation.
−
*[[How can I Hide Customers/Suppliers from the Account Search?]] - CWA Hold
+
}}
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*[[Why are Customers Missing when I Search for them?]] - CWA Hold
 
−
*[[Why are Suppliers Missing when I Search for them?]] - CWA Hold
 
  
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=== Title confirmed, Assigned & In Progress ===
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* {{DataValue|25/03/2022}} - [[How do I deal with manufacturing products?]] - KK
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===== CM =====
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* {{DataValue|19/05/2022}} - [[Setting a job status from Platinum Online]] - KK
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*[[How do I Add Finance Details to a Prospect Quote?]] - CM - CWA OK
 
−
*[[How do I Deal with Fixed Asset Disposals?]] - CWA OK
 
−
*[[How do I Create a Standard Message?]] - CM - CWA OK
 
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* [[Using the Honda EPC with Platinum]] - CM - LW OK
 
−
* [[Using the Larsson Mike System with Platinum]] - CM - LW OK
 
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* [[Using the Harley-Davidson EPC with Platinum]] - CM - LW OK
 
−
----
 
  
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===== RG =====
+
==== Suggestions from Programming! ====
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* [[How do I Cleardown the History on a Stock Code?]] - RG - LW OK
 
−
* [[How do I Delete a Stock Code?]] - RG - LW OK
 
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* [[How do I Know if a Customer has a balance on their Account?]] - RG - LW OK
 
−
----
 
  
−
===== RH =====
+
=== Title Confirmed ===
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* [[How do I Create, Sell & Manage a Service Plan?]] - RH - CWA OK
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* {{DataValue|30/04/2019}} - [[How do I account for VAT on hire deposits?]] - KK - CWA OK
−
* [[Third Party Software Parameters]] - RH - CWA OK
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* {{DataValue|25/11/2019}} - [[How do I create a purchase order in a supplier currency?]] - KK - CWA OK
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* [[Report Parameters]] - RH - CWA OK
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* {{DataValue|16/02/2020}} - [[How do I import a stock quote to a workshop job?]] - NT - CWA OK
−
* [[Till Parameters]] - RH - CWA OK
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* {{DataValue|30/03/2020}} - [[How do I credit a customer booking invoice?]] - KK - LW OK
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* [[Stock Search Parameters]] - RH - CWA OK
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* {{DataValue|09/04/2020}} - [[How do I transfer a stock quote to a sales order?]] - TL - CWA OK - CH to write
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* [[Stock Enquires Parameters]] - RH - CWA OK
+
* {{DataValue|21/04/2020}} - [[How do I check which units will upload to Catalyst Findit?]] - KK - CWA OK
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* [[Advice Notes Parameters]] - RH - CWA OK
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* {{DataValue|21/04/2020}} - [[How do I check which third party websites are allocated to my units?]] - KK - CWA OK
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* [[How do I Create a Custom Retention Centre Action?]] - RH - CWA OK
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* {{DataValue|13/05/2020}} - [[How do I record warranty details on a unit?]] - KK - RT to write
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* [[How do HTML Emails work in Platinum?]] - RH - LW OK
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* {{DataValue|13/05/2020}} - [[How do I produce a statement when invoicing?]] - KK - LW OK
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* [[How do I Finance Clothing Items?]] - RH - LW OK
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* {{DataValue|17/06/2020}} - [[How do I balance my unit stock value?]] - KK - CWA OK
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* [[How do I Deal with Settlement of Financed Clothing?]] - RH - LW OK
+
* {{DataValue|11/07/2020}} - [[Hitachi Funding feed integration]] - KK - CWA OK
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* [[How do I Create a Landscape Print Record?]] - RH - CWA OK
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* {{DataValue|10/12/2020}} - [[How do I deal with breaking down a unit for parts?]] - KK
−
* [[What should I do when I change my eBay Password?]] - RH - LW OK
+
* {{DataValue|16/12/2020}} - [[How do I produce a list of items by commodity code?]] - KK (report needed)
−
----
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* {{DataValue|16/12/2020}} - [[How do I produce a list of units by commodity code?]] - KK (report needed)
 +
* {{DataValue|20/12/2020}} - [[How do I configure and use cost of sales for labour?]] - KK
 +
* {{DataValue|26/01/2021}} - [[How do I set a job status from within Platinum Online?]] - KK
 +
* {{DataValue|21/06/2021}} - [[How do I remove a unit interest?]] - KK
 +
* {{DataValue|21/06/2021}} - [[How do I resolve an SXBackup in progress message?]] - KK - RG to write
 +
* {{DataValue|24/06/2021}} - [[How do I back up Platinum to the cloud?]] - KK - CH to write
 +
* {{DataValue|09/07/2021}} - [[How do I raise an invoice under the reverse charge scheme?]] - KK
 +
* {{DataValue|11/08/2021}} - [[How do I record company vehicles in Platinum?]] - KK
 +
* {{DataValue|22/09/2021}} - [[How do I convert a stock unit to a hire unit?]] - KK
 +
* {{DataValue|12/01/2022}} - [[What Workshop reports are available?]] - KK
 +
* {{DataValue|01/06/2023}} - [[What Logistics reports are available?]] - KK
 +
* {{DataValue|01/06/2023}} - [[What Sales Prospecting reports are available?]] - KK
 +
* {{DataValue|12/06/2023}} - [[How do I install the HMRC Unit Sales reports?]] - PS
 +
* {{DataValue|07/08/2023}} - [[How do I install the Polaris Inventory Management Reports?]] - PS
 +
* {{DataValue|17/10/2023}} - [[How do I create a unit checksheet on Platinum Online]] - PS
 +
* {{DataValue|23/02/2024}} - [[How do I copy a Logistics job]] - PS
 +
* {{DataValue|28/02/2024}} - [[How do I change a Logistics job dates in bulk]] - PS
 +
* {{DataValue|28/02/2024}} - [[How do I setup Enhanced Check Sheets]] - PS
  
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===== SJ =====
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=== On Hold ===
−
----
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==== Waiting for Mantis ====
−
 
 
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===== TL =====
 
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----
 
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===== NS =====
 
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----
 
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=== Assigned & Awaiting Title Confirmation ===
 
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==== New Titles ====
 
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----
 
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===== CM =====
 
−
 
 
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----
 
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===== RG =====
 
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----
 
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===== RH =====
 
−
----
 
−
 
 
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===== TL =====
 
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* [[Dealing with Harley-Davidson Warranty]] - TL - CWA OK
 
−
----
 
−
 
 
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===== NS =====
 
−
-----
 

Latest revision as of 13:55, 8 July 2024

Use this page to add articles.

  • Login to the Knowledge Base and press the [edit] button, add your page name to the list below (order does not matter) in between [[<your page name>]] below.
  • Save the page.
  • Click on the Red link you have created to start creating your page.
  • Follow the rules outlined in the [guide] for how to write your article.

Remember: What you write here becomes live the moment you press [Save]...

Knowledge Base

Articles in Red have yet to be written, articles in Blue have already been written and their entry here can be removed.

Title Suggestion

When an article name is entered here, you must tag the line with today's date - this date must NOT be changed (this allows us to see how long an article has been waiting to be completed).

  • Titles should be in lower case (except for the first letter, any Platinum options and any trade names).
  • The article should sit in this section until it has been approved, it is then moved the 'Title Confirmed' section below, before allocation.

Suggestions from Programming!

Title Confirmed

On Hold

Waiting for Mantis

Retrieved from "https://www.catalyst-uk-support.com/kb/index.php?title=Articles&oldid=44283"