Difference between revisions of "Knowledge Base"
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| + | __NOTOC__ | ||
[[Image:Platinum Logo.png|left|100px]] | [[Image:Platinum Logo.png|left|100px]] | ||
Welcome to the Catalyst Computer Systems Ltd on-line solution centre for information about our ''Platinum'' software including troubleshooting steps, solutions to common issues, frequently asked questions, tips, tutorials and how-tos. | Welcome to the Catalyst Computer Systems Ltd on-line solution centre for information about our ''Platinum'' software including troubleshooting steps, solutions to common issues, frequently asked questions, tips, tutorials and how-tos. | ||
| − | Our support team continually update this Knowledge Base with solutions to resolved problems for our customers. | + | Our support team continually update this Knowledge Base with solutions to resolved problems for our customers. {{SupportContact}} should you have any comments about the knowledge base as we value all feedback. |
| − | + | <div style="clear:both"> | |
| − | [ | + | Vist our [https://www.catalyst-uk.com website] to keep up to date with the latest [https://www.catalyst-uk.com/news news] at Catalyst Computer Systems and [https://www.catalyst-uk.com/release-notes changes to] our Platinum Software. |
| − | + | ||
| + | Developers of third party links to our software and on-line services should subscribe to our [https://www.catalyst-uk.com/ccs/catalyst-computer-systems/news/developer-news {{icon|rss}} developer RSS news feed] where we post all status and service updates. | ||
| + | </div> | ||
=== Current Topics === | === Current Topics === | ||
| − | * Click [[:Category:Current Topics|here]] for a list of current topical articles. | + | * Click [[:Category:Current Topics|{{icon|plus}} here]] for a list of current topical articles. |
| + | <!-- * [[Payroll end of year]] - End of Year Instructions for Platinum Payroll. --> | ||
=== Software Updates === | === Software Updates === | ||
| − | * Click [[Downloading a Platinum | + | * Click [https://www.catalyst-uk.com/release-notes here] for a list of the latest changes to Platinum. |
| − | * Click [ | + | |
| − | * Click [[ | + | ==== Platinum ==== |
| + | * Click [[Downloading a Platinum update|{{icon|cloud-download}} here]] for instructions on how to download and install a Platinum Program Update. | ||
| + | |||
| + | ==== Web Daemon ==== | ||
| + | * Click [[Web Daemon|{{icon|cloud-download}} here]] for instructions on how to download and install the Catalyst Web Daemon. | ||
| + | This software is used to power Platinum Email, live eCommerce enquiries, third party EPC support, your [https://www.catalyst-uk.com/platinum-online {{icon|cloud}} Platinum Online] that allows you to access useful features from mobile data enabled devices. | ||
| + | |||
| + | === Remote Support === | ||
| + | * Click [[Remote Support|{{icon|cogs}} here]] for our remote support option. | ||
=== Categories === | === Categories === | ||
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* [[:Category:Knowledge Base|Platinum Knowledge Base]] | * [[:Category:Knowledge Base|Platinum Knowledge Base]] | ||
* [[:Category:Current Topics|Current Topics]] | * [[:Category:Current Topics|Current Topics]] | ||
| + | * [[:Category:Form|Permission Forms]] | ||
---- | ---- | ||
* [[:Category:FAQ|Frequently Asked Questions]] | * [[:Category:FAQ|Frequently Asked Questions]] | ||
| + | * [[:Category:How|How to..., How do I...]] | ||
* [[:Category:Trouble Shooter|Troubleshooting]] | * [[:Category:Trouble Shooter|Troubleshooting]] | ||
| + | * [[:Category:Getting Started|Getting Started]] | ||
| + | * [[:Category:Guide|Guides]], ([[:Category:Best Practice|Best Practice]]) | ||
| + | * [[:Category:Videos|Video Tutorials]] | ||
* [[:Category:Hints and Tips|Hints and Tips]] | * [[:Category:Hints and Tips|Hints and Tips]] | ||
* [[:Category:Master Class|Masterclass Tips]] | * [[:Category:Master Class|Masterclass Tips]] | ||
| − | * [[:Category: | + | * [[:Category:Documents|Document Layouts]] |
| − | * [[ | + | * [[Getting started - Manufacturer Composite Information|Manufacturer Composites]] |
| − | |||
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| + | * {{MA}} | ||
| + | * {{BH}} | ||
* {{BD}} | * {{BD}} | ||
| + | * {{CC}} | ||
* {{ED}} | * {{ED}} | ||
* {{IM}} | * {{IM}} | ||
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* {{OP}} | * {{OP}} | ||
* {{PL}} | * {{PL}} | ||
| − | * {{ | + | * {{PO}} |
| + | * {{PlatinumO}} | ||
| + | * {{PlatinumOnline}} | ||
| + | * {{PlatinumMobile}} | ||
| + | | | | ||
* {{PP}} | * {{PP}} | ||
* {{PR}} | * {{PR}} | ||
| − | |||
* {{RGen}} | * {{RGen}} | ||
* {{SL}} | * {{SL}} | ||
| + | * {{SO}} | ||
* {{SP}} | * {{SP}} | ||
* {{ST}} | * {{ST}} | ||
* {{TI}} | * {{TI}} | ||
| + | * {{TC}} | ||
* {{VS}} | * {{VS}} | ||
* {{WH}} | * {{WH}} | ||
* {{WS}} | * {{WS}} | ||
| + | |} | ||
| + | |||
| + | === Keep up to date === | ||
| + | Keep up to date with developments at Catalyst Computer Systems and with our Platinum Software. | ||
| + | {| border="0" cellpadding="0" cellspacing="0" width="100%" | ||
| + | !width="33%"| | ||
| + | !width="34%"| | ||
| + | !width="33%"| | ||
| + | |- valign="top" | ||
| + | | | | ||
| + | [[Image:CatalystNews.png|left|frameless|alt=Our own news feed|Click here to see our news feeds|link=https://www.catalyst-uk.com/ccs/catalyst-computer-systems/news]] | ||
| + | | | | ||
| + | [[Image:FaceBook.jpg|left|150px|frameless|alt=Like us on Facebook|Click here to see us on Facebook|link=https://www.catalyst-uk.com/facebook]] | ||
| + | | | | ||
| + | [[Image:Twitter.jpg|left|150px|frameless|alt=Follow us on Twitter|Click here to see us on Twitter|link=https://www.catalyst-uk.com/twitter]] | ||
|} | |} | ||
Latest revision as of 03:51, 4 February 2023
Welcome to the Catalyst Computer Systems Ltd on-line solution centre for information about our Platinum software including troubleshooting steps, solutions to common issues, frequently asked questions, tips, tutorials and how-tos.
Our support team continually update this Knowledge Base with solutions to resolved problems for our customers. Contact your Platinum dealer or our support team on 0116 230 1500 or by using our website support contact page should you have any comments about the knowledge base as we value all feedback.
Vist our website to keep up to date with the latest news at Catalyst Computer Systems and changes to our Platinum Software.
Developers of third party links to our software and on-line services should subscribe to our developer RSS news feed where we post all status and service updates.
Current Topics
- Click here for a list of current topical articles.
Software Updates
- Click here for a list of the latest changes to Platinum.
Platinum
- Click here for instructions on how to download and install a Platinum Program Update.
Web Daemon
- Click here for instructions on how to download and install the Catalyst Web Daemon.
This software is used to power Platinum Email, live eCommerce enquiries, third party EPC support, your Platinum Online that allows you to access useful features from mobile data enabled devices.
Remote Support
- Click here for our remote support option.
Categories
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Keep up to date
Keep up to date with developments at Catalyst Computer Systems and with our Platinum Software.
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