Difference between revisions of "How do I Create a New Status?"
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== More Information == | == More Information == | ||
| − | Go to {{Menu|{{TI}} | + | Go to {{Menu|{{TI}}|Maintenance Options|Add or Edit Ticket Statuses}}. |
* Click {{Button|Add}}. | * Click {{Button|Add}}. | ||
| − | * In the {{DataPrompt|Ticket Status}} field, enter a Status code and press {{KeyPress| | + | * In the {{DataPrompt|Ticket Status}} field, enter a Status code and press {{KeyPress|ENTER}}, for example, {{DataValue|COM}}. |
| − | * Enter a description for the status in the {{DataPrompt|Description}} field and press {{KeyPress| | + | * Enter a description for the status in the {{DataPrompt|Description}} field and press {{KeyPress|ENTER}}, for example, {{DataValue|Completed}}. |
| − | + | * Click {{Button|Done}} and {{Button|Accept}}. | |
== See also == | == See also == | ||
* [[How do I Search for a Logistics Job Status?]] | * [[How do I Search for a Logistics Job Status?]] | ||
| − | * [[How do I | + | * [[How do I add or edit a logistics job status?]] |
* [[How do I Change the Colours on Logistics Statuses?]] | * [[How do I Change the Colours on Logistics Statuses?]] | ||
| − | * [[ | + | * [[How do I create a logistics job?]] |
| + | {{KB_Tags|ticket, job, status, statuses, colour, colours, color, colors}} | ||
| + | {{How}}{{KB_TI}} | ||
| − | + | {{KB_Ref|TI02, TI12, TI87}} | |
| − | |||
| − | {{KB_Ref| | ||
Latest revision as of 05:30, 19 June 2019
Summary
The following article explains how to create/amend a code for a new job status to allow you to allocate this to a Logistics Ticket.
More Information
Go to " Logistics Management Maintenance Options Add or Edit Ticket Statuses".
- Click [Add].
- In the "Ticket Status" field, enter a Status code and press <Enter>, for example, 'COM'.
- Enter a description for the status in the "Description" field and press <Enter>, for example, 'Completed'.
- Click [Done] and [Accept].
See also
- How do I Search for a Logistics Job Status?
- How do I add or edit a logistics job status?
- How do I Change the Colours on Logistics Statuses?
- How do I create a logistics job?
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Tags
TI02, TI12, TI87
