Difference between revisions of "Setting up Machines For Platinum Use"
From Catalyst
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== When Adding an Additional New Terminal == | == When Adding an Additional New Terminal == | ||
| − | If you have purchased a PC that has never been authorised for Platinum, this will need a new license. Follow the steps in | + | If you have purchased a PC that has never been authorised for Platinum, this will need a new license. Follow the steps in [[#Preparing a New PC for use in Platinum|BELOW]] section below, then follow [[How do I Activate my New Platinum Terminal?|THIS]] article to activate the terminal for Platinum use. |
== When Replacing an Existing Terminal == | == When Replacing an Existing Terminal == | ||
| − | If you have a PC that is failing or has already failed, first follow the [[#Preparing a New PC for use in Platinum]] section below if the PC doesn't currently have the Platinum short-cuts/icons, then follow the steps in [[How do I Activate my New Platinum Terminal?]]. | + | If you have a PC that is failing or has already failed, first follow the [[#Preparing a New PC for use in Platinum]] section below if the PC doesn't currently have the Platinum short-cuts/icons, then follow the steps in [[How do I Activate my New Platinum Terminal?|THIS]] article. |
=== Changing Networking or Computer Name Details === | === Changing Networking or Computer Name Details === | ||
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See [[How do I get my PC's Platinum Terminal ID?]] to get the new ID. | See [[How do I get my PC's Platinum Terminal ID?]] to get the new ID. | ||
| − | {{Note|title=PLEASE NOTE|text=Unless absolutely necessary, please try to avoid changing the Computer name or networking settings since you may be charged for the re-authorisation as this falls outside your maintenance contract because the changes are outside of Platinum's control.}} | + | {{Note|title=PLEASE NOTE|text= Unless absolutely necessary, please try to avoid changing the Computer name or networking settings since you may be charged for the re-authorisation as this falls outside your maintenance contract because the changes are outside of Platinum's control.}} |
== Preparing a New PC for use in Platinum == | == Preparing a New PC for use in Platinum == | ||
* Make sure the new PC is connected to your network and has access to your Platinum server. | * Make sure the new PC is connected to your network and has access to your Platinum server. | ||
* Map a Network drive that is the same Letter as all the other PC's by going to: | * Map a Network drive that is the same Letter as all the other PC's by going to: | ||
| − | ** | + | ** {{Menu|My Computer|Tools|Map Network Drive}}. |
** Select the Platinum Drive letter in the "Drive" drop-down box. | ** Select the Platinum Drive letter in the "Drive" drop-down box. | ||
** Use the "Browse" box to enter the Network path to the shared (Public) folder on the Server, e.g. {{FilePath|\\Server\Public}}. | ** Use the "Browse" box to enter the Network path to the shared (Public) folder on the Server, e.g. {{FilePath|\\Server\Public}}. | ||
| − | {{Tip|title=Tip|text=You can work out what drive letter the other PC's are using by moving to a Platinum PC that is still working and right clicking on its Platinum icon and going to "Properties" and reading the first letter of the "Start In" box.}} | + | {{Tip|title=Tip|text= You can work out what drive letter the other PC's are using by moving to a Platinum PC that is still working and right clicking on its Platinum icon and going to "Properties" and reading the first letter of the "Start In" box.}} |
== Setting up Icons == | == Setting up Icons == | ||
| − | In order to add the Platinum shortcuts to the desktop of the new pc, follow the the steps in [[How do I Set up Platinum Shortcuts on a new PC?]] | + | In order to add the Platinum shortcuts to the desktop of the new pc, follow the the steps in [[How do I Set up Platinum Shortcuts on a new PC?|THIS]] article. |
Revision as of 16:14, 16 August 2013
Contents
Summary
This article explains the steps to carry out for Platinum when you have to upgrade or replace a PC that runs Platinum. There are some simple actions you can follow to make this process go as smoothly as possible.
When Adding an Additional New Terminal
If you have purchased a PC that has never been authorised for Platinum, this will need a new license. Follow the steps in BELOW section below, then follow THIS article to activate the terminal for Platinum use.
When Replacing an Existing Terminal
If you have a PC that is failing or has already failed, first follow the #Preparing a New PC for use in Platinum section below if the PC doesn't currently have the Platinum short-cuts/icons, then follow the steps in THIS article.
Changing Networking or Computer Name Details
If you need either to change the networking (e.g. moving to a domain) or to change the name of a PC (e.g. restructuring network) this will require a re-authorisation of the machine as the networking is one of the things the Platinum Primary ID is based on. See How do I get my PC's Platinum Terminal ID? to get the new ID.
 | PLEASE NOTE: Unless absolutely necessary, please try to avoid changing the Computer name or networking settings since you may be charged for the re-authorisation as this falls outside your maintenance contract because the changes are outside of Platinum's control. |
Preparing a New PC for use in Platinum
- Make sure the new PC is connected to your network and has access to your Platinum server.
- Map a Network drive that is the same Letter as all the other PC's by going to:
- " My Computer Tools Map Network Drive".
- Select the Platinum Drive letter in the "Drive" drop-down box.
- Use the "Browse" box to enter the Network path to the shared (Public) folder on the Server, e.g. '\\Server\Public'.
 | Tip: You can work out what drive letter the other PC's are using by moving to a Platinum PC that is still working and right clicking on its Platinum icon and going to "Properties" and reading the first letter of the "Start In" box. |
Setting up Icons
In order to add the Platinum shortcuts to the desktop of the new pc, follow the the steps in THIS article.
See also
- Contact Catalyst
- Getting Started
- Trouble Shooter
- How do I get my PC's Platinum Terminal ID?
- Platinum Login Errors Explained
- How do I Set up Platinum Shortcuts on a new PC?
- How do I Activate my New Platinum Terminal?
- How do I clear Locked Users?
- How do I get rid of the "Unknown Publisher" message after a Windows update?
- How can I Pin a Platinum Shortcut to my Windows Taskbar?
