View source for Dealing with Harley-Davidson warranty

== Summary ==
The following article explains how to deal with Harley-Davidson warranty work.

== More Information ==
With Harley-Davidson warranty, there are three main parts to the process: producing the workshop job and invoicing out internally; invoicing Harley-Davidson for the work; taking payment from Harley-Davidson.

=== Creating the Warranty Job ===
* [[Creating workshop jobs|Create the workshop job in the usual manner]], and in the {{DataPrompt|Invoice acc:}} field, enter your account for Harley-Davidson Warranty.

{{Note|This account should be [[How do I create a warranty account?|created]] in the approved manner for warranty accounts, and is being used to account for the parts and labour used on the warranty jobs.}}

* Once the job is complete, invoice out as normal. As part of the invoice process, pay the workshop invoice off to the Warranty Control Account on the {{NL}}. This should be the Default Payment Centre for the Harley-Davidson Warranty account.

=== Invoicing Harley-Davidson ===
You now need to create a separate free-type invoice to Harley-Davidson.  This is because they need one invoice to cover a number of warranty claims, and not one invoice per job.  You will need to use a separate account from your warranty one used for the original workshop invoice as, unlike the workshop invoice, this has to show V.A.T. on it.

* Go to {{Menu|{{SL}}|Invoice/Credit Notes}}.
* In the {{DataPrompt|Account:}} field, enter in your account for external Harley-Davidson warranty claims.
* In the {{DataPrompt|Sales Centre:}} field, enter in a sales centre that links into the Warranty Control account in the {{NL}}. If this code does not exist, see [[How do I create a sales or purchase centre?|here]] for details on how to create the Sales Centre.
* In the {{DataPrompt|Comment:}} field, enter a suitable comment for the invoice.
* Press {{KeyPress|F5}}.
* In the {{DataPrompt|Product Description}} pane, give a brief description of the warranty jobs being claimed for.
* In the {{DataPrompt|Nett}} column, add the grand nett total of all the jobs being claimed for.
* Press {{KeyPress|F5}}.
* On the next screen, press {{KeyPress|F5}}.  This produces the invoice for sending to Harley-Davidson.
* Once you have a printed invoice, press {{KeyPress|Accept}} to save the invoice.

{{Note|title=Note|text=The profit & loss entries for the warranty income are handled by using the warranty job created in the first section, and this invoice is created to charge Harley-Davidson for the work so that you get paid and account for the VAT appropriately.}}

=== When you receive payment from Harley-Davidson ===
* When Harley-Davidson pay you for the invoice produced, go to {{Menu|{{SL}}|Receipts}}
* In the {{DataPrompt|Account}} field, enter in your account for external Harley-Davidson warranty claims.
* Find the invoice to which the payment refers and [[Posting payments received|pay off in the usual manner]] to your bank account.

== See also ==
* [[How do I create a warranty account?]]
* [[Posting payments received]]
* [[Creating workshop jobs]]

{{KB_Tags|harley davidson, warranty, income}}
{{KB_WS}}{{ZN_WorkshopManager}}