View source for How do I deal with underpayments?

== Summary ==
You may find a payment reaches your account but has had a bank charge or handling fee applied. This article explains how to post the charges to the Profit & Loss.

== More Information ==
Depending on the circumstances you will account for the charges through either {{SL}} Receipts or {{NL}} Journals.

=== {{SL}} Receipts ===
Follow the instructions in the [[Posting payments received|Posting Payments Received]] article to allocate the amount of money you ''have'' received from the customer as normal.

You will then be left with a balance against an invoice or range of invoices.
* Use the {{KeyPress|F}} key to pay the balance of the remaining invoices to account for the charges made (or enter the amount you have been charged against the relevant invoice or invoices).
* When you reach the {{Tab|Payment}} tab, enter a suitable comment, e.g. {{DataValue|CHARGES}}.
* Change the {{DataPrompt|Payment Centre}} to be the centre to which to allocate the charges.
** To search for a centre, press {{KeyPress|C-F1}}.
** Enter a search word in {{DataPrompt|Filter on}} and click {{Button|Search}}.
** Select the appropriate centre from the list e.g. {{DataValue|50291 - Bank Charges}} and click {{Button|Choose}}.
** Click {{Button|Done}} and {{Button|Accept}}.

=== {{NL}} Journal Entries ===
You may find charges have been applied to certain transactions, e.g. a credit card fee. Depending on how the charges have been applied, you will need to journal the fees between Nominal Codes.

*Deducted from credit card payments before your account is credited:

** Carry out your [[The banking journal|banking journal]] as normal to journal your Credit Card (Z902) takings to Debit your bank account, ''less'' the amount you have been charged.
** Journal the amount you have been charged to Credit your Credit Card centre and Debit the Bank Charges centre on the Profit & Loss.

*Deducted from your bank account:

** Journal the amount you have been charged to Credit your Bank Account and Debit the Bank Charges centre on the Profit & Loss.

== See also ==
* [[Posting payments received]]
* [[The banking journal]]
* [[How should I deal with takings?]]
* [[How do I create a nominal code?]]

{{KB_Tags|bank charge, bank fee, underpaid, amex, charges, fees, underpay, underpayment, paid less, received less}}
{{KB_NL}}{{KB_SL}}{{ZN_Accounts}}