View source for How do I setup my carriage charges?

== Summary ==
This article explains how to setup the carriage charges that will appear on your website.

{{Note|text=This article is only applicable to users who have a Catalyst E-Commerce Store. If you are interested in advertising your stock on-line please {{SalesContact}} for more information}}

== More Information ==
=== Configuring Charging Method ===
By default the Catalyst e-Commerce Store is set to provide carriage options based on the value of items in a customers shopping basket. This can be changed so that carriage will be charged based on the weight of items in the shopping basket.
* To amend the charging method log in to [https://online.catalyst-uk.com Platinum Online].
This will take you to Platinum Online.
* Click the menu icon in the top-left corner of the page to open the menu, or swipe from left to right if you are using a mobile device or tablet, and go to {{Menu|Administration|eCommerce|Manage Carriage}}.

{{Warning|Any changes you make on this page will be reflected on your E-Commerce store immediately.}}

* Select {{DataValue|Weight}} to charge for carriage based on the weight of the shopping basket or select {{DataValue|Value}} to charge for carriage based on the value of the shopping basket.
* If you wish to charge for carriage based on the weight of a customer's shopping basket ensure that you have added weights to your items and performed an upload from the {{DataValue|Platinum O+ Site Maintenance}} program.
* After making a selection click {{Button|Save}}. The changes will be saved and reflected on your website.

=== Configuring Carriage Charges ===
* To amend the carriage charges appearing on your website log in to [[https://online.catalyst-uk.com Platinum Online]].
This will take you to Platinum Online.
* Click the menu icon in the top-left corner of the page to open the menu, or swipe from left to right if you are using a mobile device or tablet, and go to {{Menu|Administration|eCommerce|Manage Carriage}}.

* Below the {{DataPrompt|Please select how you will be charging for carriage.}} section you will find your current carriage options.
If there are no carriage options displayed you will need to click {{Button|+}} in the top-right corner of the page to add a carriage option (see 'Adding a New Carriage Option' below).

==== Editing an Existing Carriage Option ====
* To edit a carriage option, click on an item in the list of carriage options. This will take you to the editing page for that particular carriage potion.
{{Note|text=The {{DataPrompt|Stock Code}} for each carriage option is predefined and cannot be amended.}}
* In the {{DataPrompt|Label}} field enter the description of the carriage option which will appear on your website when a customer views the shopping basket.
* In the {{DataPrompt|Cost}} field enter the amount the customer will be charged for carriage if they select this item, this price is inclusive of any VAT.

{{Note|text=If you leave the {{DataPrompt|Cost}} as {{DataValue|0.00}} then the customer will not be charged for delivery when choosing this option.}}

* In the {{DataPrompt|Range}} fields enter the range of the customer's shopping basket value or weight, depending on your charging method, that a customer's shopping basket must be between for this carriage option to be available. Enter the lower limit in {{DataPrompt|Lower basket value limit}} and the upper limit in {{DataPrompt|Upper basket value limit}}.
{{Note|text=Leave both fields of the {{DataPrompt|Range}} as {{DataValue|0.00}} if you wish for this carriage option to be shown irrelevant of the value or weight of the customer's shopping basket.}}

* Click {{Button|Save}} once you have completed any required changes, or {{Button|Back}} to exit without saving your changes.

==== Adding a New Carriage Option ====
* To add an additional carriage option to your website press {{Button|+}} in the top-right corner of the {{DataPrompt|Manage Carriage}} page.
This will take you to an editing page with default values in all of the fields mentioned in the 'Editing an Existing Carriage Option' section above.
* Fill out the fields as described in the 'Editing an Existing Carriage Option' section above, and click {{Button|Save}} once you have set the fields to their desired values, or {{Button|Back}} to exit without creating the new carriage option.

==== Deleting a Carriage Option ====
* To delete an exiting carriage option, first select the carriage option to be deleted from the list of carriage options on the {{DataPrompt|Manage Carriage}} page.
* In the top-right corner of this page click {{Button|x}}.
This will display a popup asking you to confirm your actions.
* Click {{Button|Delete}} to delete the carriage option, or click {{Button|Cancel}} to exit without deleting the carriage option.

== See also ==
* [[How do I Configure Emails from my Website?]]
* [[How do I Edit the Terms on my Website?]]
* [[How do I Add Items to my Website?]]
* [[How do I Set the Price Code to be used on my Website?]]

{{KB_Tags|carriage, charges, delivery, postage, e-commerce, ecommerce}}
{{KB_PlatinumO}}