View source for Platinum Experience Index

== Summary ==
This article will explain how to create a Platinum Experience Index for a machine. As well as what the index means as well as how to improve this.

== More Information ==
The Platinum Experience Index ''(PEI)'' is a benchmark on the experience you will incur when running Platinum on a terminal. In other words it is a tool that will offer a guidance as to how a terminal will access Platinum and the speed of operation that can be expected.

It is similar to the Windows Experience Index that has been around since Windows 7. However it does not just look at the hardware a terminal has but how it has been configured and how that terminal interacts with a network server.

=== Running Platinum Experience Index ===
In order to get your Platinum Experience Index you will need to:
* Be logged into Platinum.
* Click on {{Tab|Help|About Platinum}} on the task bar.
* Click on the {{Tab|Performance}}.
* Click on the {{Button|Test}} Button.

{{Tip|iconsize=small|text=If this is the first time you have done this the screen will be blank. If you have previously done this you will have the last results on screen (excluding results over 3 months).}}

The a screen will appear with a message of ''"Please wait... Performing Benchmarks..."'' this can take about 10 minutes to run so please be patient. You should choose a time to run when your local network activity is low as this can effect the results of the benchmark.

=== The Results and What they Mean ===
The results are displayed on screen and will show which terminal ran the {{DataValue|Platinum Experience Index}}, when and what version of Windows it is on.

==== Optimising Data Files ====
* It may display files that can be optimised, so that the processing of the files is improved which will in turn  will increase the index reached. 
{{SupportContact}} to optimise these files.

==== Data Access ====
If your system has not been configured to store the temporary files locally in the Windows Temp Folder on the PC and indication will be shown here ''{{SupportContact}} for more information''.

There will be a "Testing file Access performance" which will basically be the Platinum Experience Index preforming hundreds of data checks on files locally and over network to produce an index for the data files. We then calculate the terminals PEI based on the benchmark values.

=== Recommended PEI ===
All of this means:
*The {{DataValue|lower}} the PEI: the {{DataValue|slower}} the terminal will be accessing Platinum.
*The {{DataValue|higher}} the PEI: the {{DataValue|faster}} the terminal will be accessing Platinum. 

{{Tip|iconsize=small|text=We would recommend a PEI: score of at least {{DataValue|4.5}}.}}

=== How can I Increase my PEI score? ===
{{Incomplete}}

== See also ==
* [[Configuring your Virus Protection for Use with Platinum]]
* [[Platinum Login Errors Explained]]

{{KB_Tags|Platinum, Experience, Index, PEI, Create, Check, Monitor, Speed, Slow, Issue, Create, Compare, Comparison}}
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