View source for Setting up the Platinum backup program

== Summary ==
The following article explains the Platinum Backup program (SXBackup) and how to set up a short-cut to run the backup at the press of a button.

== More Information ==
{{Warning|text=Always remember '''ALL USERS''' must be out of Platinum and the user monitor screen cleared before any backup is done. If you are having problems with this, the [[How do I clear Locked Users?|THIS]] article should help.}}

=== Installing the Programme ===
The Backup program is now included with the standard Platinum installation and is installed or updated whenever you [[Downloading a Platinum Update|update Platinum]].

=== Starting the Backup ===
A short-cut (icon) will be in your {{FilePath|SXIcons}} folder on your desktop, called {{FilePath|Platinum Backup}}. Double click this to start the backup process. The program will ask a question before starting the backup:

==== Choose Backup Drive ====
This question is asking you where you want the backup to go. We currently recommend a {{eCommerce|sku=ExternalDevice|USB Pen Drive}} as a preferred method of backing up as they are cheap and easy to obtain and have adequate capacity. However any device with sufficient space that can be written to directly can be used. At this point you need to insert whatever media you are using. If you are using a Windows XP machine and the device is USB, this will bring up a window saying:

"This Disk or device contains more than one type of file content - What do you want Windows to do?"

This window is headed with the drive letter of the {{eCommerce|sku=ExternalDevice|external device}}, e.g. {{FilePath|KINGSTON (X:)}} In which case this is what needs to be entered in the {{DataPrompt|Select Backup Drive}} box e.g. {{FilePath|X:}}.

The Backup program will now show a black and white screen showing the progress of backup creation.

When this box disappears the backup will begin copying to your chosen backup device and then a log of the backup operation will be displayed, noting any errors or warnings that may have occurred.

{{Tip|text=If you wish this process to be more automated, it is possible to schedule this. The help document stored in {{FilePath|<Platinum Installation Drive>\SX\SXBackup}} called {{FilePath|Usage.txt}} may help. 
* {{SupportContact}} if you need further assistance.}}

== See also ==
* [[Troubleshooting Your Platinum Backup]]
* [[How do I Change the Drive Letter of my Backup Device?]]
* [[How do I clear Locked Users?]]
* [[Why is my Backup Not Copying to My External Device?]]
* [[Payroll End of Year]]
* [[How do I Process a Year end?]]

{{KB_Tags|Backup, back up, backup, sxbackup, process, year, month, end, year end, process year end}}
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